EXPERIENCED COLLECTORS
About The Position
Grow or complete your career at our industry-leading company, recognized for the last 6 years as the winner of " Best Places to Work in Collections”. At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities. At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections. We offer industry-leading bonus structures and benefits!
Requirements
- Excellent written and verbal communication skills.
- Ability to prioritize and multitask.
- Basic math and computer literacy skills.
- Professionalism and the ability to build rapport with consumers.
- Foster teamwork and cooperation.
- Successfully pass a background check.
- 3rd party collection: 1 year required
- Ability to commute/relocate: Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required)
- Are you willing to undergo a background check, in accordance with local law and regulations?
Nice To Haves
- previous experience in debt collection, outbound call center, telemarketing, or other related fields.
- High school or equivalent (Preferred)
Responsibilities
- Handle inbound and outbound calls for past-due accounts.
- Keeping track of all accounts in your route
- Negotiate outstanding debts.
- Planning a course of action to recover outstanding payments.
- Handle questions and complaints.
- Adhere to all local, state, and federal laws governing the debt collection industry.
Benefits
- Medical Insurance (UnitedHealthcare)
- Dental Coverage (Guardian)
- Vision Plan (Davis Vision)
- 401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%)
- Voluntary Life Short Term/Long Term Disability Coverage
- Paid Vacation, Personal, Bereavement, and Holidays
- Referral program
- Individual & Team bonuses each month!
- Additional quarterly, bi-annual, and annual Incentives
- Additional retention and referral bonuses
- A comprehensive paid training program
- Medical/Dental/Vision
- Life Insurance
- Paid Time Off
- Paid Vacation Time
- Paid Holidays
- Paid Bereavement
- Paid Training
- 401k with company match
- Annual Retention Bonus
- Professional Development Grant Program
- Employee Assistance Program
- Ongoing Contests & Prizes
- Annual Company Events
- Company Referral Program
- ADP Lifemart Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
