Experienced Bilingual Service Advisor

Parks of Gainesville • Gainesville, FL

11d

About The Position

Here at Parks of Gainesville we pride ourselves in great company culture and great morale. We believe that work should be a stress free environment and a happy place. Join our team today! What We Offer: Opportunity for internal promotion and career growth with company Competitive pay plan - salary and bonus. 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical

Requirements

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Ford experience preferred
• Bilingual/ Fluent in Spanish
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Nice To Haves

• Ford experience preferred

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Benefits

• Opportunity for internal promotion and career growth with company
• Competitive pay plan - salary and bonus
• 401(k) retirement plan options
• Full benefits including voluntary short and long term disability, dental, health, vision, medical

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed