Experienced Automotive Service Advisor

Trophy Nissan•Mesquite, TX

7d•Onsite

About The Position

Experienced Automotive Service Advisor – High-Volume Nissan Dealership Location: Mesquite, TX This Role Is for Experienced Service Advisors Trophy Nissan is seeking an Experienced Automotive Service Advisor (Service Writer) to join our large, high-volume service department. This opportunity is specifically designed for seasoned service professionals who understand dealership service operations, thrive in a fast-paced environment, and are ready to make a long-term commitment to their career. If you have proven experience as a Service Advisor and are looking for a stable dealership with strong leadership, consistent customer traffic, and a supportive management team, Trophy Nissan offers the structure and opportunity to build a lasting future. Compensation Competitive pay plan based on experience Performance-driven earning potential Benefits Medical, Dental, and Vision Insurance 401(k) with Company Match Life Insurance Employee Discounts Paid Time Off Opportunity for Growth Trophy Nissan is a premier Nissan dealership that has been serving the Mesquite, Texas community for over 50 years. Our commitment to providing exceptional service is second to none. We strive to exceed expectations at every turn through innovation, integrity, and the dedication of our team members who take pride in delivering outstanding customer experiences. Equal Opportunity Employer Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics

Requirements

Previous automotive Service Advisor / Service Writer experience required
High school diploma or equivalent
Valid driver’s license with a clean driving record
Strong communication, organization, and multitasking skills
Ability to perform effectively in a fast-paced dealership environment
Proficient with computers and dealership management systems
Ability to read, write, and speak English fluently

Responsibilities

Build and maintain strong customer relationships to increase satisfaction and retention
Act as the primary liaison between customers and the service department
Accurately assess vehicle concerns and recommend appropriate services and repairs
Monitor repair progress and provide frequent updates to customers
Increase profitability through ethical service recommendations and promotions
Coordinate with technicians regarding diagnostics, repair timelines, and parts availability
Oversee and participate in quality control to ensure work meets dealership standards
Maintain professional image, ethical business practices, and organized work environment
Assist in the development and documentation of standard operating procedures