Experienced Automotive Service Advisor

Titus Will Ford • Tacoma, WA

10d • $75,000 - $150,000 • Onsite

About The Position

Titus-Will Automotive Group is one of the largest, family-owned dealership groups in the South Sound, serving Tacoma, Olympia, Lakewood, and Parkland since 1938. We are looking for experienced Service Advisors to join our busy, high-performing Ford service department , located just off I-5 and 38th Street in Tacoma. This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.

Requirements

• 2+ years of experience as a Service Advisor/Writer in a dealership or independent shop
• Strong customer service and communication skills
• Ability to thrive in a fast-paced, high-volume environment
• Valid driver’s license and clean driving record

Responsibilities

• Greet customers and guide them through the service process
• Write accurate repair orders and clearly communicate service recommendations
• Build trust and long-term customer relationships
• Coordinate with technicians to ensure timely, high-quality repairs
• Meet performance goals while delivering an excellent customer experience

Benefits

• Pay Range: $75,000 – $150,000 per year (based on experience, performance, and qualifications)
• Compensation Structure: Base salary plus performance-based incentives
• Medical, Dental, and Vision insurance
• 401(k) retirement plan (eligible after 90 days)
• Paid training
• Employee discounts
• PTO: Earn 1.0 hour for every 40 hours worked
• Highly productive shop with modern equipment and the newest technology
• More benefit details available here: https://tituswilljobs.com/service-advisor/service-advisor-additional-information/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed