Brewery Experience Guide

Boston Beer•Milton, DE

21h•$17

About The Position

We are currently hiring a full-time Experience Guide at the Dogfish Head Brewery and Tasting Room in Milton, DE The Experience Guide provides the ultimate Dogfish Head Brewery experience to visiting guests. Tell the finest of tales of all things Dogfish Head while ensuring a safe, memorable, and factually accurate campus tour.

Requirements

High School Diploma or GED
1+ years of customer service experience
Previous experience cash handling/POS systems
Strong communication and interpersonal skills
Ability to lift up to 50lbs, sometimes repeatedly
Regular walking and standing for long periods of time on concrete, metal and grated surfaces
Established dexterity to: Interface with computer systems with precision Pour, pick up a glass, deliver beverages to customers Handle kitchen and service equipment

Responsibilities

Tell the Dogfish Head story (past, present, future) with accuracy and passion
Educate guests on DFH culture, brewing/distilling processes, and ingredients
Cross-promote DFH special events, Rehoboth locations, Dogfish INN, and merchandise
Check for valid ID, book tours, provide tasting cards, and answer all general inquiries
Prepare and serve beer, kegged cocktails, and other specialty drinks from the bar
Cover the retail shop and kitchen register as needed
Support bar operations as needed: changing kegs, filling growlers, cleaning draft equipment
Adheres to all required safety and sanitation initiatives; completes all checklists within prescribed timeframes
Maintains certification in ABC server training and follows all DE state liquor laws and pour size rules.
Completes prescribed side work during every working shift