Expense Processor

Princeton University•Princeton, NJ

20h

About The Position

The Office of Finance & Treasury Procurement Services operations team is seeking an expense processor. Under the direction of the Manager, Procurement Operations, the Expense Processor is responsible for the timely and accurate end-to-end processing of supplier invoices including receipt, data entry and matching to purchase orders, following established business rules and in preparation for payment to suppliers. In addition, the processor will be a key member of the invoice processing team providing excellent customer service and problem-solving skills as it relates to all invoices coming in to the University.

Requirements

1-3 years’ experience
Strong analytical and problem-solving skills with close attention to detail
Experience collaborating with peers to resolve processing issues timely
Ability to manage multiple tasks and quickly shift among competing priorities
Proficient with Microsoft Office Tools (Excel, Word)

Nice To Haves

Bachelor’s degree
Experience in a high-volume transaction review/processing operation
Customer service experience
Familiarity with Peoplesoft Financial Management or other ERP suites
Familiarity using business intelligence applications to manage, manipulate and analyze large datasets
Experience in a Higher Education environment
Understanding of banking processes including wire and ACH payments and foreign currency transactions

Responsibilities

Monitor physical and electronic mailboxes for receipt of supplier invoices
Review invoices to ensure all required data is provided; work with campus departments and/or suppliers to correct incomplete invoices
Input invoices into OnBase and PeopleSoft applications
Identify matching purchase order and match individual purchase order lines to the invoice lines
Perform research and communicate response to customers
Escalate aged items in a timely manner
Address and resolve invoice processing scenarios while remaining within the confines of compliance
Proactively identify opportunities to improve service levels through process improvement and/or automation
Collaborate with University departments to address specific invoicing needs to ensure invoices are paid accurately and in a timely fashion
Partner with the Financial Service Center, campus departments and Procurement to address match exceptions
Investigate basic match exception requests and manage to resolution
Escalate complex match exceptions to Senior Expense Processors for resolution
Review Concur reimbursement requests to ensure basic requirements, such as receipts, are provided
Review requested reimbursements for adherence to University Policy
Escalate complex and non-standard requests to Senior Expense Processors
Respond to inquiries from campus and the Financial Service Center on travel and expense reimbursement requests