Expense Management Analyst

Citizens Financial GroupJohnston, RI
3dOnsite

About The Position

Join our Mortgage Vendor Strategy and Performance Team to help enhance our vendor expense management program. In this role, you’ll collaborate with internal stakeholders and external vendor partners to optimize processes, manage costs, and drive value across the organization. We’re looking for a detail-oriented professional with a fresh perspective and strong relationship-building skills. Primary responsibilities include: Expense Management & Reporting Develop and maintain accurate vendor expense reports. Partner with Finance to forecast budgets and monitor purchase order funding. Analyze spending patterns, identify cost-saving opportunities, and recommend improvements. Process Optimization Propose and implement enhancements to vendor expense management processes. Support negotiations using cross-vendor and cross-business line data. Contract & Invoice Alignment Review statements of work and reconcile invoices with contracts. Resolve discrepancies and ensure timely payment processing. Prepare materials for additional funding approvals and contract renewals. Performance & Compliance Partner with Vendor Strategists to review performance reports and identify SLA credits. Ensure compliance with policies, guidelines, and regulatory requirements. Stay informed on regulatory changes and assess impacts. Vendor Expense Optimization Identify unused or underutilized products/services. Support vendor consolidation and maintain alignment of volume forecasts and expenses.

Requirements

  • 3-5 years of experience in a role supporting expense management or finance
  • Experience with Microsoft Excel and PowerPoint and building presentation materials to summarize analysis results for executive audiences
  • Experience identifying and implementing process improvements
  • Detail-oriented mindset
  • Excellent communication and interpersonal skills
  • Proven ability to build relationships across a large organization
  • Strong problem-solving skills
  • Self-Starter with ability to work independently

Nice To Haves

  • Experience with Ariba and GRC systems preferred
  • Associate's Degree in Business, Finance, or related field (preferred)

Responsibilities

  • Develop and maintain accurate vendor expense reports.
  • Partner with Finance to forecast budgets and monitor purchase order funding.
  • Analyze spending patterns, identify cost-saving opportunities, and recommend improvements.
  • Propose and implement enhancements to vendor expense management processes.
  • Support negotiations using cross-vendor and cross-business line data.
  • Review statements of work and reconcile invoices with contracts.
  • Resolve discrepancies and ensure timely payment processing.
  • Prepare materials for additional funding approvals and contract renewals.
  • Partner with Vendor Strategists to review performance reports and identify SLA credits.
  • Ensure compliance with policies, guidelines, and regulatory requirements.
  • Stay informed on regulatory changes and assess impacts.
  • Identify unused or underutilized products/services.
  • Support vendor consolidation and maintain alignment of volume forecasts and expenses.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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