Expeditor/Supply Chain Coordinator

Aston CarterDelavan, WI
$28 - $30Onsite

About The Position

We are seeking a dedicated and detail-oriented Expeditor/Supply Chain Coordinator to serve as the primary liaison between Customer Support, Operations, Supply Chain, and Production. This role is essential for ensuring smooth and timely delivery of customer orders by monitoring the entire process from order entry to shipment.

Requirements

  • Proficient in SAP.
  • Strong communication skills, both written and oral.
  • 2+ years of experience in an Expeditor, Production Coordinator, Order Management, or Operations Support role.
  • Experience working in a manufacturing or distribution environment.
  • Strong understanding of order-to-ship processes.
  • Ability to manage multiple priorities and competing deadlines.
  • High attention to detail and proactive problem-solving skills.
  • Proficient in ERP/MRP systems and Microsoft Office (Excel required).

Nice To Haves

  • Experience in Inventory management and Expediting materials.
  • Administrative support skills.

Responsibilities

  • Act as the primary point of contact between Customer Support, Operations, Supply Chain, and Production.
  • Monitor customer orders from entry through shipment to ensure on-time delivery.
  • Track production schedules, material availability, and capacity constraints.
  • Proactively identify delays or risks to delivery timelines and drive resolution.
  • Communicate order status updates, constraints, and recovery plans to Customer Support.
  • Coordinate with Production, Planning, Purchasing, and Logistics to expedite critical orders.
  • Escalate issues appropriately when timelines, materials, or capacity are at risk.
  • Ensure customer priority orders and exceptions are clearly communicated and executed.
  • Maintain accurate documentation of order status, issues, and resolutions.
  • Support continuous improvement efforts related to order fulfillment and communication flow.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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