Expediting Clerk

Career finderVillage of Pewaukee, WI
1d$24 - $40

About The Position

We Energies, a subsidiary of WEC Energy Group, is seeking a Expediting Clerk in our Pewaukee, Wisconsin location. This position is represented by L2150.Job Summary  The Expediting Clerk plays a key role in supporting new service non-design, gas and electric customers. This support starts receipt of application through installation.  This role is responsible for key communication and critical touch points to ensure our customers experience is a seamless one.  Customer satisfaction is our main focus. The clerk will also be trained on other roles under the Central Umbrella and may perform any one of those functions (application entry, rewires, group mailbox, etc.).

Requirements

  • The applicant must comply with DOT Part 199 pipeline drug and alcohol testing requirements
  • This position may require unescorted access to certain critical cyber assets which would require applicants to satisfy all company and NERC Critical Infrastructure Protection Standard 004 security requirements, which includes a background investigation

Responsibilities

  • Performing various types of clerical functions in support of electric and/or gas construction and the day today operation of a service center
  • Setting up and maintaining files for construction jobs
  • Responding to customer and contractor inquiries
  • Construction order processing
  • Receiving and processing locate requests
  • Clearing contingencies, investigating reasons for contingencies not being met and taking steps to resolve problems
  • Verifying and maintaining records
  • Providing support to the job owners and/or Designers
  • Processing invoices and purchase orders
  • Preparing correspondence and reports and various other general office duties
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