Expansion Account Executive

WorkableBoston, MA
4h$80,000 - $163,700

About The Position

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable is the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management platform (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and helping them grow. While we take HR seriously, we foster a lighthearted, collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and support one another. We respect everyone, hire the best, and make sure every experience is special. We are looking for an Expansion Account Executive to join our Revenue Team. As an Expansion Account Executive at Workable, you’ll play a key role in driving growth within our existing customer base. You’ll partner with companies already using Workable Recruiting and help them unlock even more value through additional features, seat expansion, and our broader HR suite. You’ll work closely with Customer Success and cross-functional teams to build trusted relationships, identify opportunities for growth, and ensure our customers continue to thrive as they scale. If you’re passionate about consultative selling, long-term partnerships, and helping businesses get the most out of their HR technology, this is the role for you.

Requirements

  • 2–4 years of experience in a sales or account management role, preferably within a SaaS or technology company.
  • A proven track record of managing and expanding existing customer accounts while consistently achieving revenue targets.
  • Strong interpersonal and communication skills, with the ability to build trust and influence stakeholders at all levels — from recruiters to HR leadership and executives.
  • Excellent analytical and discovery skills to identify customer needs and uncover opportunities for growth.
  • A self-starter mindset: motivated, proactive, and comfortable working both independently and collaboratively within a team.
  • Proficiency with CRM platforms and modern sales tools, with strong pipeline and forecasting discipline.
  • A desire to learn, grow, and thrive in a fast-paced, rapidly evolving environment.
  • A client-centric approach, with a genuine passion for delivering exceptional customer experiences and long-term partnerships.

Responsibilities

  • Drive revenue growth by managing and expanding a portfolio of existing Workable customers through upsells, cross-sells, and seat expansion.
  • Build strong relationships with key stakeholders, from recruiters and HR leaders to C-level executives, becoming a trusted advisor over time.
  • Identify customer goals and challenges, and recommend solutions across Workable’s full product suite, including Workable HR.
  • Conduct discovery calls, product demonstrations, and strategic account reviews via video and screen share.
  • Partner closely with Customer Success to ensure a seamless customer experience and maximize retention and long-term value.
  • Develop account plans to map decision-makers, expansion opportunities, and timing for growth conversations.
  • Manage the sales process end-to-end, including pricing discussions, contract amendments, procurement steps, and internal alignment.
  • Maintain an accurate pipeline of expansion opportunities for forecasting and business planning.
  • Continuously learn from customer interactions and collaborate with the broader Revenue team to improve processes and outcomes.

Benefits

  • Competitive Compensation: Total annual earnings up to $163,700 ($80,000 base + $83,700 variable)
  • Comprehensive Coverage: Private Health Insurance, Life, and AD&D Insurance to keep you and your loved ones secure.
  • Financial Wellness: 401K, Retirement Plan, and Performance Bonuses to invest in your future.
  • Stay Connected: Cell phone reimbursement for seamless communication.
  • Work in Style: Apple gear provided to set you up for success.
  • Support When You Need It: Access to our Employee Assistance Program (EAP) for personal and professional support.
  • Daily Fuel: Receive a daily lunch allowance to keep you energized and productive during your workday at the office.
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