Expanded Learning Operations Assistant

The Wonderful CompanyDelano, CA
12d$19Onsite

About The Position

In this role: The Expanded Learning Operations Assistant plays a key role in maintaining a safe, clean and welcoming environment for students, families and staff during after school hours. This position is responsible for monitoring student dismissal, verifying authorized pick ups, providing campus supervision, and supporting family communication.

Requirements

  • High school diploma or equivalent
  • Strong communication and conflict-resolution skills
  • Ability to communicate and work effectively with students, families, and staff of diverse ethnic, racial, cultural, educational, and economic backgrounds.
  • Ability to successfully pass a background check (including fingerprints) upon official offer and acceptance of a position with WCPA.
  • Passion for working with traditionally underserved communities in high-performance settings
  • Entrepreneurial spirit capable of managing many complex tasks with competing priorities
  • Strong execution and leadership abilities, including setting a vision, conflict management, team building, mentoring and coaching, goal-setting, prioritization, and strategic planning
  • Strong interpersonal and communication skills, orally and in writing
  • Organized and self-managed, able to handle many responsibilities simultaneously
  • Excellent problem-solver
  • Proven ability to collaborate and build relationships with internal and external stakeholders
  • Self-reflective leader who is committed to ongoing learning and growth
  • Dependable and excellent at follow-through
  • Commitment to our organization's mission and educational philosophy

Nice To Haves

  • Bilingual (preferred)

Responsibilities

  • Manage program dismissal and ensure students are released to authorized individuals.
  • Monitor sign-out sheets/digital dismissal system
  • Greet families at pickup with professionalism and communicate respectfully and clearly with parents
  • Communicate with parents if a student feels unwell or is not picked up on time.
  • Direct campus visitors to appropriate locations.
  • Maintain clear communication with staff via two-way radio during shifts.
  • Document incidents, injuries, or safety concerns and report to supervisors.
  • Provide support during family events hosted during after school hours
  • Help manage gates or traffic zones to support a safe and smooth dismissal.
  • Support in checking classrooms or shared spaces after use.
  • Ensure radios are charged, distributed to staff at the beginning of the shift, and returned at the end of the day.
  • Conduct a final sweep of the campus at the end of the program day to turn off lights/projectors, close doors, and lock designated areas.
  • Provide support to mentors and program staff.
  • Other duties as assigned.

Benefits

  • Full-time staff benefits include medical coverage, dental, vision, and life insurance at no cost to the employee.
  • WCPA offers an optional 403b with company match (5%)
  • Employees have free access to the Wonderful Wellness Center and gym.
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