Executive Value Story Director – Adobe Enterprise Solutions

Adobe • San Jose, CA

22h

About The Position

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! At Adobe, our mission is to transform how enterprise value is conveyed, quantified, and amplified. The Executive Value Story Architect serves an essential function in turning Adobe’s innovation into clear, credible, and convincing business impacts for senior executives. This position emphasizes Adobe’s Digital Marketing and Experience Cloud solutions, supporting leaders in understanding how Adobe promotes growth, efficiency, and competitive differentiation through advancing customer engagement and journey refinement. In this position, you will build and operationalize a world-class executive value storytelling capability. This capability quantifies impact, connects strategy to outcomes, and enables Adobe leaders to confidently communicate measurable business value across marketing-led transformations—including personalization, customer journey optimization, content velocity, and data-driven growth. Your work will develop how Adobe tells its value story across customers, industries, and executive forums worldwide.

Requirements

• 10+ years of experience in value realization, management consulting, strategy, analytics, or product marketing roles, preferably supporting Digital Marketing, Customer Experience, or SaaS platforms.
• Demonstrated ability to build CEO- and CFO-ready value narratives supported by verifiable, defensible business metrics.
• Proven experience influencing and collaborating with senior customers, including EVP, SVP, and C-suite leaders.
• Outstanding written and verbal communication skills, with a track record of distilling complex analyses into persuasive executive narratives.
• Bachelor’s degree or equivalent experience in Business, Economics, Statistics, Computer Science, or a related field; MBA or advanced degree preferred.

Nice To Haves

• Strong familiarity with Adobe Enterprise products, with a focus on Adobe Experience Cloud and Digital Marketing value realization methodologies, including targets such as conversion, retention, lifetime value, media efficiency, and content performance.
• Experience translating marketing and client happiness performance into financial and operational outcomes.
• A portfolio of data-driven executive stories demonstrating enterprise-level impact.
• Experience with industry benchmarking across Retail, CPG, Media, Financial Services, and Healthcare, particularly as it relates to Digital Marketing maturity and customer experience transformation.
• Ability to map value stories across adjacent industries and use cases, enabling scalable reuse and consistent executive relevance.

Responsibilities

• Partner with Ultimate Success teams to extract insights from customer engagements, adoption data, and performance metrics across Adobe Enterprise solutions, including Customer Journey Management, Digital Analytics, Personalization, Digital Media, and Content Supply Chain.
• Measure and confirm return on investment, converting robust analyses into clear, executive-ready summaries aligned with the priorities of the chief executive, chief financial, and chief marketing officers.
• Develop standardized storytelling templates grounded in verified data and quantified outcomes.
• Conduct deep analytical studies to isolate Adobe’s influence on business drivers. These include revenue growth, market share expansion, operational efficiency, and cost reduction. The focus is strongly on marketing-led growth.
• Develop scalable storytelling frameworks that connect outcomes to different sectors and applications. These frameworks enable consistent reuse across customers and verticals, including omnichannel personalization, campaign optimization, first-party data activation, and content return on investment.
• Maintain a self-service executive value story repository, ensuring content accuracy, currency, adoption tracking, and usage analytics.
• Develop intelligent match-making logic that recommends relevant customer stories based on executive priorities, industry context, and business objectives.
• Support executive briefings and customer engagements by offering clear talk tracks. Provide data-supported theses and quantified proof points tailored for board-level, CEO, CFO, and senior Digital and Marketing leaders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level