Executive Steward - Hilton Anaheim

Hilton Worldwide•Anaheim, CA

58d•$78,000 - $84,000•Onsite

About The Position

The Hilton Anaheim is searching for their next Executive Steward to join the team! If you have a passion for customer service and want to learn and grow in the hospitality industry, this is the perfect opportunity! The 1,574 room Hilton Anaheim is in the heart of California's famous Orange County, next to the Anaheim Convention Center and steps from the Disneyland Resort. Be part of a team that is ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. An Executive Steward is responsible for managing and directing stewarding operations to ensure designated food and beverage outlets have necessary supplies and equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As an Executive Steward, you would be responsible for managing and directing stewarding operations to ensure designated food and beverage outlets have necessary supplies and equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability Lead staff in daily coordination and distribution of big four items: china, glassware, linen and silver Oversee equipment storage and distribution according to established standards Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward Recruit, interview and train team members Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections

Requirements

A minimum of 4 years supervisory or managerial experience within hospitality
Previous experience managing a team under a collective bargaining agreement
Strong organizational and communication skills; both written and verbal
Computer and Microsoft Office literacy
Knowledge of time keeping, record keeping, scheduling large teams, inventory, and training/coaching
Previous experience implementing and writing SOPs and task check lists
High volume management experience within a hotel or resort with at least 500 guest rooms
Ability to work a varied schedule including nights, weekends and holidays

Responsibilities

Manage all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
Lead staff in daily coordination and distribution of big four items: china, glassware, linen and silver
Oversee equipment storage and distribution according to established standards
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections

Benefits

Medical Insurance Coverage - for you and your family (when you avg. 80+ hours a month)
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) - you will accrue up to 9 days/72 hours in your first year
Go Hilton travel discount program: 110 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Complimentary meals in the cafeteria while on shift
Commuter Benefit - Unlimited city and county public transit for only $18/mo.
Employee discounted onsite parking for only $50/mo.