Executive Steward

Loews Hotels•Orlando, FL

About The Position

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Hard Rock Hotel Join the band and deliver show-stopping service at one of the coolest hotels on the planet, designed as a rock star’s mansion. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: The Executive Steward is responsible for overseeing the cleanliness, organization, and maintenance of all kitchen and food preparation areas. This includes managing the stewarding department, ensuring the proper care and cleanliness of kitchen equipment, utensils, dishware, and food storage areas, and maintaining a safe and efficient working environment. The Executive Steward also works closely with the culinary and banquet team to ensure smooth kitchen operations and support service delivery. Who You Are: Able to make quick, effective decisions, especially in high-pressure situations, such as during peak service times or equipment malfunctions. Empower team members to take pride in their work while maintaining high standards of cleanliness and sanitation. Clear and effective communicator able to collaborate with team members, vendors, and other departments. Detailed, efficient, and process oriented with the ability to manage multiple tasks simultaneously and prioritize effectively. Safety-conscious and proficient with local health codes and food safety regulations, making sure your department complies with these to avoid violations or penalties.

Requirements

Minimum 2-4 years of experience in a manager role within Stewarding, Food & Beverage, Culinary, or a related professional area within an upscale hotel or restaurant, preferred.
Strong understanding of kitchen operations, sanitation standards, and equipment maintenance.
Knowledge of health department regulations and food safety standards.
Excellent communication, interpersonal skills, and strong organizational and time management abilities.
Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment.
High School Diploma or equivalent.
Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
Must be able to work a flexible schedule, nights, weekends and holidays as required

Nice To Haves

Degree in Hospitality/Restaurant Management, and/or relevant work experience, preferred.

Responsibilities

Supervise, schedule, and manage the stewarding department ensuring proper coverage and efficient operations.
Lead and motivate the stewarding department, promoting teamwork and maintaining high morale.
Conduct regular team meetings, provide training, and offer ongoing coaching to improve team member performance.
Develop work schedules and ensure staffing levels meet operational needs for daily operations, events, and banquets.
Oversee dishwashing operations, ensuring the proper cleaning and storage of all plates, glassware, silverware, and kitchen equipment.
Ensure cleaning chemicals are correctly used and safely stored, complying with safety standards and regulations.
Manage the inventory of cleaning supplies, dishware, glassware, and kitchen equipment to ensure sufficient stock levels.
Maintain accurate records of equipment usage and coordinate the repair or replacement of damaged items.
Ensure timely ordering and delivery of supplies and equipment.
Collaborate with the Executive Chef and other department heads to ensure that operational needs are met.
Work closely with the banquet team to coordinate equipment needs for events, including setting up and breaking down service areas.
Ensure all necessary equipment and supplies are prepared, organized, and available for events and functions.
Supervise the return and storage of equipment ensuring all items are properly stored and accounted for.
Train team members on proper cleaning procedures, equipment handling, and safety practices.
Implement and monitor safety programs to prevent accidents and injuries, maintaining a safe work environment.
Manage departmental budgets by monitoring costs related to labor, supplies, and equipment.
Minimize waste and control costs through efficient management of resources by monitoring the proper disposal of waste materials, ensuring compliance with environmental standards.
Assist with tracking breakage and loss of dishware, glassware, and kitchen equipment.
Ensure all stewarding operations and back-of-house areas adhere to health, hygiene, sanitation, and safety regulations (e.g., OSHA, local health codes).