Executive Risk & Admin Manager (Corporate)

United Apartment Group•San Antonio, TX

81d•Onsite

About The Position

The Executive Risk & Legal Administration Manager serves as a leader responsible for identifying, assessing, mitigating, and monitoring risks across the organization. This role oversees legal, operational compliance, vendor, and insurance-related exposures and ensures the company remains compliant, contractually protected, and aligned with best-practice risk reduction protocols. Working closely with executive leadership, legal counsel, insurance carriers, and operational teams, the Manager plays a key role in protecting the organization's financial stability, reputation, and legal Integrity.

Requirements

Proven experience in risk management, legal compliance, or corporate governance; experience in property management or real estate is strongly preferred.
Strong knowledge of regulatory requirements and industry-specific risk factors, including landlord-tenant law, insurance claims handling, and contract negotiation.
Exceptional written and verbal communication skills (oral and written) with the ability to draft clear, legally sound correspondence and executive-ready reports. Bilingual a plus.
High emotional intelligence, professional discretion, and sound judgment in sensitive or high-stakes situations.
Must demonstrate advanced knowledge of Microsoft Office Suite (including Word, Excel, Publisher, PowerPoint, SharePoint, etc.)
Proficiency in incident tracking systems and document management platforms (e.g., Docusign)
Extended/thorough knowledge of property management and property management software. (i.e., OneSite).
Have strong organizational and time management skills.
Exhibit professional appearance and understanding of business etiquette and demonstrate common sense, discretion, and confidentiality when dealing with sensitive business and other matters involving the company.
High energy level to meet a fast-paced work environment.
Dependable: more reliable than spontaneous.
People oriented: enjoys interacting with people and working on group projects.
Adaptable/flexible: enjoys doing work that requires frequent shifts in direction.
Detail-oriented: ability to focus on the details of work needed to meet company goals.
Achievement-oriented: enjoys taking on challenges, even if they might fail.

Nice To Haves

Bilingual a plus.
experience in property management or real estate is strongly preferred.

Responsibilities

Develop, implement, and oversee comprehensive risk management strategies, policies, and controls across all business units.
Ensure compliance with all applicable federal, state, and local laws, including but not limited to TAA, Fair Housing, ADA, EEOC, OSHA, and state-specific landlord-tenant regulations.
Conduct periodic audits and assessments of operational practices to identify vulnerabilities, policy gaps, and areas for improvement.
Manage legal claims, incidents, demand letters, and pre-litigation matters in collaboration with internal and external legal counsel.
Serve as the primary liaison with attorneys, insurance adjusters, regulatory agencies, and compliance entities.
Lead and document internal investigations related to incidents, complaints, and legal escalations; develop corrective action plans as needed.
Review, negotiate, and approve vendor agreements with the Executive team, service contracts, property management contracts, and indemnification of language to minimize organizational liability.
Oversee the intake, evaluation, and resolution of incident reports and resident or internal escalations.
Maintain accurate and organized records, including certificates of insurance, incident logs, litigation summaries, and risk-related documentation.
Provide guidance to field teams and leadership during high-risk or time-sensitive situations.
Lead organization-wide training programs on incident reporting, legal compliance, risk mitigation, and operational best practices.
Draft and deliver executive-level reports, dashboards, and summaries highlighting emerging risks, claims trends, and recommended preventive measures.
Communicate effectively with cross-functional teams to promote a strong culture of risk awareness and accountability.
Support the Executive Team with daily tasks. Ability to Draft and deliver executive-level reports for board meetings and clients.