Executive Office Coordinator

AccorHotel • Boston, MA

18h

About The Position

This position will assist the Executive team with day-to-day administrative duties and special projects as needed. This role will assist the Executive team with day-to-day administrative duties. Answering phone calls to meet Fairmont etiquette standards. Attending to verbal and written guest concerns and feedback with acknowledgement and resolution both verbal and written. Preparation and distribution of weekly and monthly reports. Organization and upkeeping of files. Light accounting functions. Incoming and outgoing mail management Office supplies ordering and maintenance. Project based tasked completion. Serve as a principal source of information for the team. Handle complex and confidential information with discretion. Assist in departments as needed.

Requirements

• High school diploma and minimum 3 years previous administrative hotel/club experience or related field required.
• Computer skills including Microsoft Word, Excel and PowerPoint.
• Must be able to maintain a professional attitude, exhibiting a friendly, energetic personality with strong communication skills both verbal and written to interact with guests, clients and internal departments.
• Must be able to prioritize work in an environment with multiple interests.
• Must be able to convey information and ideas clearly.
• Must be effective at listening to, understanding and clarifying the concerns and issued raised by guests and coworkers.

Nice To Haves

• College course work in related field a plus.
• Previous accounting experience is preferred.

Responsibilities

• Assist the Executive team with day-to-day administrative duties and special projects as needed
• Answering phone calls to meet Fairmont etiquette standards
• Attending to verbal and written guest concerns and feedback with acknowledgement and resolution both verbal and written
• Preparation and distribution of weekly and monthly reports
• Organization and upkeeping of files
• Light accounting functions
• Incoming and outgoing mail management
• Office supplies ordering and maintenance
• Project based tasked completion
• Serve as a principal source of information for the team
• Handle complex and confidential information with discretion
• Assist in departments as needed

Benefits

• Employee Benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees