Executive Office Administrator-Gettysburg Hotels and Conference Center

Remington Hospitality • Gettysburg, PA

1d

About The Position

The Administrative Support to the General Manager will be responsible for the
hotel's Executive Office and for assisting the General Manager with analyzing
data, writing reports, and developing strategic plans. This individual will be
someone who can support multiple leaders and functions at once. This position is
an extension of the General Manager and must operate with a strong attention to
detail, a high level of customer service and professionalism.

Requirements

• Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous and service oriented manner.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Strong and inspiring leadership skills.
• Ability and willingness to step into any role to ensure the success of the hotel operation.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Exhibit strong written and oral communication skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests.
• Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
• Must be effective at listening to, understanding, and clarifying inquiries made guests, staff and corporate officers.
• Ability to multitask and prioritize and delegate daily workload.
• Outstanding organizational and time management skills.
• Ability to handle sensitive material with the utmost discretion and confidentiality.
• Must be energetic, a self-starter, and able to work in a fast-paced environment.
• Must be detail-oriented and able to work both independently and with a team.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to show initiative, including anticipating guest or operational needs.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/attire and nametag.
• Comply with company, hotel and brand standards and regulations to encourage safe and efficient hotel operations.
• Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates
• While performing the duties of this job, the employee is required to stand, walk, balance, reach, push, pull, lift, grasp, feel, talk, hear, see, smell, taste, climb in and out of vehicle and perform repetitive motions that require manual dexterity during and throughout their shift.
• This position requires the exertion of up to 50 pounds of force occasionally and lifting up to 50 pounds.
• The employee is required to have visual acuity to prepare and analyze data and figures, view computer terminals, determine accuracy, neatness and thoroughness of work quality, and make general observations of facilities.

Responsibilities

• Supporting the General Manager with any and all task
• Manager on Duty Program
• File Management
• Handling customer satisfaction inquiries, related correspondence and communication
• Distributing communication to guests and colleagues
• Assisting all department manager as needed and directed by the General Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed