Executive Liaison

Four Seasons•Los Angeles, CA

20h•$70,000 - $75,000

About The Position

The Executive Liason assists the General Manager and Hotel Manager in their executive duties. Similarly, he/she supports projects of hotel operations. He/She greets and thanks all visitors to the executive office, anticipate and responds to all needs while demonstrating autonomy, responsiveness and a great sense of confidentiality. He/She will work closely with all departments of the hotel to support and help achieve common goals.

Requirements

Excellent computer skills, including a working knowledge of MS Word, Excel, and Power Point, and hospitality systems.
Background in food and beverage and/or rooms in a hotel environment
High level of professionalism and integrity while preserving the confidentiality of the office.
Attention to detail and ability to multitask in a dynamic and open work environment;
Interest and ability to provide outstanding service to our internal and external customers and our suppliers and anticipate their needs.
High level of vocabulary in English, and be able to write in a stylish, professional manner, with excellent grammar
1 to 3 years' experience in a similar position.
College diploma in hotel management, administration or related field.

Nice To Haves

Bilingual in Spanish preferred.

Responsibilities

Manage and respond to customer comments received via the various platforms such as electronic questionnaire system, internal quality assurance program and social networks, etc.
Prepare letters, memos, and other documents with word processing, spreadsheet, database, or presentation software.
Coordinate and assist in the planning and execution of certain guest and employee relations events;
Support the management of the General Manager and/or the Hotel Managers calendar including booking of meetings, etc.
Create and manage computer and paper filing and organization systems for records, reports, documents, etc.
Perform any other related tasks and special projects assigned by General Manager and/or Hotel Manager.