Executive Houskepper

Stonebridge Hospitality AssociatesWestminster, CO
$57,000 - $63,000

About The Position

The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the housekeeping department by overseeing the planning, organizing, and execution of department’s activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for hiring, training and managing the performance of housekeeping staff and supervisors. Plans and organizes the cleaning of all guests' rooms and public areas. Provide daily cleaning assignments to room attendants. Manage staffing fluctuations and identify staffing needs. Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager. Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures. Inspect cleanliness of all hotel rooms and public areas. Provide current and prospective associates with information about company policies and job duties. Develops and executes incentives and programs that promote positive associate relations. Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality. Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required. Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely. Performs any other duties as requested by General Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Requirements

  • One year related experience and/or training; or equivalent combination of education and experience or Bachelor's degree (B. A.) from four-year college or university.
  • Ability to interpret and perform intermediate computer functions.
  • Must be proficient in Outlook, Word and Excel.
  • Be able to work in a standing position for long periods of time up to 8 hours a day.
  • Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
  • Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.
  • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

Responsibilities

  • Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
  • Plans and organizes the cleaning of all guests' rooms and public areas.
  • Provide daily cleaning assignments to room attendants.
  • Manage staffing fluctuations and identify staffing needs.
  • Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
  • Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.
  • Inspect cleanliness of all hotel rooms and public areas.
  • Provide current and prospective associates with information about company policies and job duties.
  • Develops and executes incentives and programs that promote positive associate relations.
  • Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
  • Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
  • Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
  • Performs any other duties as requested by General Manager.

Benefits

  • Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
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