Manager: Executive Housekeeping (Beaver Creek, CO, US)

Vail Resorts • Beaver Creek, CO

44d • $58,462 - $77,127

About The Position

We are seeking a detail-oriented and proactive Housekeeping Manager to lead the housekeeping operations of our 60-room hotel, condominiums and townhome property. The ideal candidate will ensure that all guest rooms, public areas, and back-of-house areas are maintained to the highest standard of cleanliness and presentation, providing an exceptional guest experience.

Requirements

• High school diploma or equivalent; hospitality management certification or degree preferred.
• Minimum 2-3 years of housekeeping supervisory experience, preferably in a hotel setting.
• Strong leadership and team management skills.
• Excellent organizational and communication skills.
• Knowledge of cleaning products, techniques, and industry standards.
• Proficient in housekeeping software and basic office applications (e.g., PMS, Coupa, Legion, SuccessFactors, etc).
• Ability to work flexible hours, including weekends and holidays.
• Standing and walking for long periods.
• Lifting and carrying up to 50 lbs.
• Exposure to cleaning chemicals and occasional use of ladders or step stools.

Responsibilities

• Supervise, train, and schedule housekeeping staff including room attendants and public area attendants.
• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
• Coordinate daily housekeeping operations, ensuring efficient room turnover and timely cleaning schedules.
• Manage linen inventory and supply levels; oversee ordering and storing of housekeeping supplies.
• Maintain housekeeping records, including timekeeping, room inspection reports, and maintenance requests.
• Collaborate with front desk and maintenance departments to ensure timely room readiness and resolve guest issues.
• Ensure compliance with safety policies and procedures.
• Develop and maintain staff performance standards and conduct regular evaluations.
• Handle guest complaints in a professional and timely manner.
• Implement cost-effective cleaning practices and monitor budgetary performance.

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees