Executive Housekeeper

LATOUR HOTELS & RESORTS, INC.Ocean City, MD
$49,440 - $52,000

About The Position

The Executive Housekeeper oversees all housekeeping operations to ensure a consistently clean, safe, and welcoming environment. This role provides leadership, directs daily workflow, maintains standards, and ensures guest satisfaction through effective team management and quality control.

Requirements

  • Previous housekeeping leadership experience required.
  • Strong organizational, leadership, and communication skills.
  • Ability to work weekends, holidays, and varied schedules.
  • High school diploma required; higher education preferred.
  • Minimum three years of supervisory or management experience preferred.
  • Budgeting and supply management.
  • Staff training and development.
  • Problem-solving and decision-making abilities.
  • Proficiency with computer systems and Microsoft Office.
  • Frequent standing, walking, bending, and reaching.
  • Ability to lift up to 50 lbs.
  • Ability to push/pull housekeeping carts and equipment.
  • Indoor and outdoor work in varying conditions.

Responsibilities

  • Oversee daily operations of the Housekeeping Department.
  • Conduct regular inspections of guest rooms and public areas.
  • Maintain housekeeping supply inventory and place orders as needed.
  • Train, develop, and coach staff on cleaning procedures and service standards.
  • Monitor labor costs, supply usage, and budget needs.
  • Prepare staffing schedules and assign daily tasks.
  • Coordinate with Maintenance and other departments to resolve issues quickly.
  • Ensure compliance with safety procedures and operational standards.
  • Lead regular team meetings to communicate expectations and updates.
  • Use all computer systems as required by the location.
  • Assist staff during high-demand periods.
  • Perform additional duties to support smooth operations.
  • Pre and post-storm preparations.
  • Other duties as assigned.

Benefits

  • All employees receive membership to our travel club after their first few months, which includes:
  • Deeply discounted stays at our resorts
  • Discounted stays at partner hotels and resorts
  • Discounts on airfare, car rentals, and other travel-related expenses
  • Full-time employees also receive:
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) with company match
  • Ancillary benefits and additional voluntary coverage
  • ESOP participation — as an Employee Stock Ownership Plan company, your success helps grow both your future and the company’s
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