Executive Housekeeper | HOTEL DU PONTPARTIAL RELOCATION ASSISTANCE | Wilmington, DE

PM Hotel Group•Wilmington, DE

10h•Onsite

About The Position

The Executive Housekeeper will lead one of HOTEL DU PONT’s most vital departments, overseeing all aspects of housekeeping and laundry operations. This role ensures that every guest room, suite, and public space meets the hotel’s high standards of excellence. The successful candidate will guide a large, diverse team through the final phase of renovation and the relaunch of the hotel, focusing on maintaining luxury-level standards, training, and efficiency.

Requirements

An experienced housekeeping leader with at least 3–5 years in a luxury or high-volume hotel environment
A strategic thinker with strong organizational, financial, and operational skills
Empathetic and people-focused, with a talent for building and leading effective teams
Meticulous about details, quality, and consistency
Proficient in hotel management systems (Opera, HotSOS, or similar) and Microsoft Office Suite
Flexible with scheduling, including weekends and holidays as needed

Responsibilities

Lead and manage daily housekeeping operations, including guest rooms, public areas, and laundry
Recruit, train, and develop a motivated, service-oriented team that upholds hotel standards
Implement and maintain departmental policies, procedures, and quality assurance programs
Ensure efficient scheduling, budgeting, and inventory management of linens, supplies, and uniforms
Partner with Engineering, Front Office, and Banquets to ensure readiness and smooth operation across departments
Inspect rooms and public spaces regularly to ensure cleanliness, maintenance, and presentation standards
Monitor and uphold compliance with health, safety, and labor regulations
Champion associate engagement, recognition, and performance development initiatives