Executive Housekeeper

Commonwealth Hotels•Greensboro, NC

26d

About The Position

Working as an Executive Housekeeper at the DoubleTree by Hilton Greensboro Airport offers dynamic leadership. In this position, you will oversee housekeeping operations, ensuring that guest rooms and public areas meet the highest cleanliness and aesthetic standards. This role provides an opportunity to develop and implement efficient housekeeping procedures, manage inventory, and lead a dedicated team, all while contributing to an exceptional guest experience. If you are passionate about maintaining high standards and leading teams, this position offers a fulfilling career path in the hospitality industry.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

Leadership and Supervision: Manage and lead the housekeeping staff, including hiring, training, scheduling, and evaluating their performance.
Quality Control: Ensure all guest rooms, public areas, and back-of-house spaces meet the hotel’s cleanliness and maintenance standards.
Budget Management: Manage the housekeeping budget, including labor costs, cleaning supply inventory, and amenities.
Inventory and Supplies: Oversee the ordering, stocking, and use of housekeeping supplies to ensure proper inventory control.
Policy and Procedure Implementation: Develop and enforce housekeeping policies and procedures to maintain high standards of cleanliness and safety.
Collaboration: Work closely with other departments, such as maintenance and the front desk, to ensure smooth operations and guest satisfaction.
Guest Relations: Address and resolve guest complaints or requests related to housekeeping promptly and professionally.
Health and Safety Compliance: Ensure the department complies with health and safety regulations, including proper use of cleaning chemicals and equipment.
Inspection and Audits: Regularly inspect guest rooms and public areas to ensure they meet quality standards and address any issues identified.
Staff Development: Foster a positive work environment, providing ongoing training and development opportunities for the housekeeping team.