DIRECTOR - ROOM HOUSEK

Pyramid Global Hospitality • Manchester, NH

3d • $65,000 - $80,000

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the DoubleTree By Hilton Hotel Manchester Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree By Hilton Hotel Manchester Downtown with Pyramid Hotel Group can mean for you! What you will have an opportunity to do: EXECUTIVE HOUSEKEEPER Job Summary Responsible for overseeing and directing all housekeeping operations in the hotel; ensuring cleanliness, organization and high standards of service. This role involves managing housekeeping staff, maintaining quality control and ensuring guest satisfaction while adhering to budgetary guidelines and hotel policies

Requirements

• Minimum of 5 years of hotel rooms experience, with at least 3 years in a leadership role overseeing the department.
• Strong knowledge of housekeeping procedures, cleaning techniques, and industry standards.
• Strong leadership, communication and problem solving skills.
• Ability to work flexible hours; including weekends and holidays.

Nice To Haves

• Ability to speak and understand basic Spanish is preferred but not required.

Responsibilities

• Oversee and direct the operations of housekeeping, laundry and public area cleaning
• Ensure all guest rooms, public areas and back of the house spaces meet and exceed cleanliness and presentation standards
• Implement and enforce hotel brand standards, health regulations and safety protocols
• Monitor and enforce all hotel policies and procedures
• Conduct regular inspections to maintain quality control and address any and all deficiencies
• Recruit, train, schedule, and supervise all housekeeping staff
• Foster a positive work environment and promote teamwork among associates
• Manage the inventory of cleaning supplies, linens, and guest amenities
• Monitor departmental budgets and control labor and supply costs
• Respond promptly and professionally to guest request and complaints
• Ensure lost and found procedures are followed
• Work closely with other departments, including front office and maintenance, to enhance the guest experience
• Assist in the oversight and cleanliness of the employee cafeteria
• Other duties as requested by management

Benefits

• Exceptional benefits
• A wide array of medical plans to choose from for the perfect fit for you and your family
• Dental, vision, life, even pet insurance
• Enjoy a variety of additional benefits including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, and monthly employee celebration CARE Rallies
• We pay weekly! Get paid every Friday
• Supportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees