Executive Housekeeper

Makeready LLC•Houston, TX

52d

About The Position

In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. The Executive Housekeeper is the backbone of our hotel — the leader who ensures that every space reflects intention, care, and uncompromising standards. This role goes beyond cleanliness; it is about creating comfort, elevating each touchpoint of the guest journey, and redefining what exceptional hospitality looks like.

Requirements

Prior Housekeeping experience strongly preferred
Prior team leadership experience highly preferred
Thorough understanding of hotel operations and industry standards
Excellent communication skills — professional, personable, and approachable
Exceptional attention to detail with strong organizational skills
Ability to stand and walk for extended periods of time
Comfortable using cleaning chemicals and equipment safely
Ability to lift up to 50 pounds

Responsibilities

Lead, motivate, and develop Housekeeping team members, cultivating a culture of pride and accountability
Ensure proper onboarding, training, and ongoing development of all team members
Plan, organize, and monitor daily operations of the Housekeeping department
Uphold the highest standards of cleanliness, sanitation, safety, and professional conduct
Provide clear direction and consistent expectations to set the team up for success
Maintain open communication that fosters fairness, consistency, and accountability
Review staffing levels to support guest comfort, operational demands, and productivity goals
Conduct performance evaluations and lead team meetings as needed
Utilize the PMS to generate daily room assignments and manage workflow efficiently
Partner with other department leaders to anticipate special requests, events, group blocks, and occupancy patterns
Complete regular inventories to ensure appropriate supply levels and cost control
Maintain a robust inspection program for guest rooms, corridors, and public spaces
Oversee departmental budgets and inventory controls