Executive Housekeeper

Aileron Management LLC•North Charleston, SC

44m•Onsite

About The Position

The Residence Inn Charleston North/Ashley Phosphate is looking for a full-time, Executive Housekeeper to manage the housekeeping staff, provide exceptional housekeeping services, and enhance the overall guest experience. A typical day for the Executive Housekeeper at the Residence Inn starts around 8am when you assign the list of rooms to clean for the day. You will clean approximately 2-3 rooms per hour independently. Throughout the day you will inspect the rooms and send the appropriate housekeeper back to fix anything that was missed. That extra set of eyes ensures that our guests are satisfied and more likely leave a tip.

Requirements

Must be at least 18 years old
Attention to detail
Ability to work weekends and holidays

Nice To Haves

Hotel experience preferred
Housekeeping supervisor experience preferred

Responsibilities

Manage staffing levels to verify that guest service, operational needs, and financial objectives are met.
Schedule employees according to business demands and track employee time and attendance.
Ensure staff is properly trained and has the tools and equipment to carry out job duties.
Educate and train all employees in compliance and governmental and safety regulations.
Supervise daily Housekeeping shift operations and verify compliance with all housekeeping policies, standards and procedures.
Assist in deep cleaning projects and/or assist housekeeping staff during high volume periods.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Order and maintain supplies and equipment in a timely and efficient manner while minimizing waste and maintaining conservation initiatives.
Other duties as assigned