Executive District Business Manager, Mental Health Account Specialists - Neuroscience, Cobenfy - Ohio Valley

Bristol Myers Squibb • Cleveland, OH

26d

About The Position

Bristol Myers Squibb has a rich history in Neuroscience focused on developing innovative medicines to help people living with Neurodegenerative and Neuromuscular conditions. Bristol Myers Squibb currently markets a product in Neurology and has reentered the Psychiatry market with a focus on patients living with schizophrenia. BMS is a global biopharmaceutical company leading the way in medical innovation to help patients live longer, better lives. Our purpose as a company is to discover and develop therapies that will change the course of human health. We value our passion for patients, quest for innovation, and spirit of independence and love of challenge. BMS is looking for an experienced and motivated sales leader to join our rapidly growing organization as District Mental Health Account Specialist Manager. Reporting to the Regional Business Director, the DBM will be responsible for building and leading a team of 7-9 Mental Health Account Specialists hired to support the US commercialization of COBENFY the first ever treatment to target muscarinic receptor circuits for schizophrenia. The Mental Health Account Specialist team will call on the providers and care team members specifically at Community Mental Health Centers, Certified Community Behavior Health Centers, and Hospitals. You will be a critical member of the hospital launch team. The DBM, Institutional MHAS will recruit, build, and lead an Institutional Mental Health Account Specialist team, providing inspirational leadership and strategic direction to the team to achieve performance objectives and growth expectations. This leader will have in-depth experience in the commercialization of brands in the psychiatry market. The DBM, Institutional MHAS will collaborate cross functionally to ensure flawless and compliant coordination across the Region with the TAS team, Commercial, Medical Affairs and supporting teams. The successful candidate will have first line leadership and account management experience with a proven history of success, consistently achieving or exceeding sales performance goals.

Requirements

• Bachelor's Degree required.
• 20+ years pharmaceutical commercial experience, including a minimum of 10 years in a 1st line sales leadership role.
• 10+ years Psychiatry Sales Leadership experience required (Schizophrenia experience preferred).
• Proven track record of recruiting and developing high caliber individuals and building successful teams required.
• Demonstrated understanding of acute care, hospital, and healthcare systems and institutional treatment dynamics
• Experience successfully launching new products/ indications / in new settings of care with sound expertise in building a sales force and launch readiness plan required.
• Strength in analysis, critical decision making and bottom-line accountability.
• Experience leading people to consistently meet/exceed sales targets.
• Demonstrated ability to establish a productive, accountable, and positive organizational culture resulting in a high level of engagement, performance, and a low level of employee turnover.
• Creative problem solver able to address current market trends, anticipate challenges and work cross-functionally to ensure efficient plan implementation.
• Translate function and organizational strategies/goals into clearly communicated team and individual goals and expectations, ensuring all regional personnel comprehend goals, roles, responsibilities and how their day-to-day activities impact customers/company performance.
• Excellent verbal and written skills.
• Ability to appropriately prioritize, filter and sequence communication.
• Attention to detail and quality are critical to success.
• Highly accountable for the results and outcomes of their responsibilities and understands the impact of their efforts, results, and attitudes on others.
• Uses teamwork to work cooperatively toward the most effective solutions, championing the best ideas of team members, and assisting where help is needed yet is capable of highly independent work when efficiency is required.
• Results-oriented individual who is highly motivated, decisive, flexible in thought, and has the creativity to excel in and contribute to a rapidly growing company.
• Forward thinking mindset with the ability to manage multiple projects and identify and resolve issues.
• Broad experience in an emerging, publicly traded company environment is a plus.
• As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and 3) a driving risk level deemed acceptable by the Company.

Nice To Haves

• Key competencies desired
• Coaching mindset: Understands Institutional MHASs learning journey and takes responsibility for ensuring continuous improvement of Institutional MHASs skills. Ability to coach Institutional MHASs in core competencies: (e.g., scientific agility, customer experience, patient centricity and mindset, digital agility, analytical mindset).
• Customer/commercial mindset: Demonstrated ability to drive business results. Experience identifying, engaging, and cultivating credibility with customer across the patient care journey. Demonstrated account management skills and problem-solving mentality. Understands the flow of patients from inpatient through outpatient settings and can customize engagement and deliver tailored messages. Demonstrated resourcefulness and ability to connect with customers.
• Scientific agility: Expertise in TA. Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients. Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
• Change agility: Enthusiasm to adopt and champion new ways of working. Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
• Analytical mindset: Ability to use data insights to inform engagement. Ability to run more focused strategic planning.
• Digital mindset – adept at using digital tools.
• Teamwork/Enterprise mindset: Ability to lead across the matrix. Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans. Track record of balancing individual drive and collaborative attitude.

Responsibilities

• Build a diverse, dedicated, successful account specialist team engaging with stakeholders in both community and hospital settings.
• Foster a collaborative, transparent, accountable, and inclusive culture.
• Form the most knowledgeable, credible, and well-trained sales team in the industry.
• Provide mentoring and coaching to develop direct reports.
• Ensure appropriate leadership, resource allocation and performance management.
• Develop and implement area sales plans and be accountable for achieving sales performance targets.
• Actively review performance metrics with Mental Health Account Specialists to ensure the team is carrying out brand strategies and achieving maximum results.
• Ensure effective and compliant collaboration between teams, including HR, Compliance, Marketing, Learning and Development, Market Access, Medical Affairs, Operations, and Sales Analytics.
• Build and maintain relationships with Key Opinion Leaders in partnership with Marketing and Medical Affairs.
• Proactively evaluate sales activities and results through comprehensive analytics, take action and/or communicate to address variances.
• Ensure the regional sales team operates in full compliance with all laws, regulations, and company compliance policies.
• 30-50% travel required (Field Travel, Headquarters, Congresses, Meetings).
• Comply with all laws, regulations, and policies that govern the conduct of BMS.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager