Executive Director, Technology Product Management

JLL • Chicago, CO

3d • $260,000 - $300,000 • Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently seeking a Head of Product to lead the technology transformation of our Loan Servicing / Agency Lending business line, in which we help CRE lenders administer loans totaling hundreds of billions of dollars. Both lenders and borrowers in this ecosystem are demonstrating a substantial appetite for a more digital approach, as the industry evolves to take advantage of technology, data and AI. In this role, you would be responsible for leading and executing on the tech strategy for this service line, encompassing the products used both by our people and our clients. This is a key investment area for JLL’s Capital Markets business and you will have the opportunity to make rapid, needle-moving impact.

Requirements

• Bachelor’s or master’s degree, preferably in a technical or finance/business-related discipline
• 10+ years of relevant product management experience, including implementing and managing vendor systems, as well as developing and launching products.
• Experience driving product vision and execution, creating product roadmaps, aligning and reporting on KPIs.
• Strong user focus and ability to understand business needs and translate the voice of the user into product strategy.
• Track record of leading the successful implementation and roll-out of large, mission-critical systems.
• Demonstrable strength in managing senior stakeholders and driving alignment.
• Effective collaboration with business, technology, vendors and industry partners.
• Ability to navigate ambiguity and solve problems.
• Commitment to excellence.
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

• Creating and establishing the product vision for this business line and ensuring alignment with business objectives.
• Assessing the current state of products, identifying ways to transform existing solutions while thinking through innovative new solutions that need to be built or bought.
• Establishing, aligning and tracking KPIs to ensure that technology investments in this area achieve the impact and ROI expected.
• Identifying and implementing the most suitable vendor solutions, through a transparent and rigorous approach, which includes putting together RFPs and managing the selection process
• Working closely with the Engineering team on in-house product development to deliver high quality tech products that address the business’s needs.
• Championing the voice of the user and establishing forums for feedback from the business.
• Partnering with business leaders and key stakeholders and representing technology in relevant internal and external forums.
• Influencing and negotiating with vendors to obtain the best quality products and service, as well as favourable terms, and holding them to account.
• Developing relationships with key industry partners in agency lending, such as Fannie Mae and Freddie Mac, and engaging with them regularly on technology.
• Staying connected to the broader technology organization, within Capital Markets and across JLL, and identifying opportunities to leverage existing products.

Benefits

• JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Executive