Executive Director of Operations

Benchmark Senior LivingSpringfield, MA
32d$125,000

About The Position

Benchmark Senior Living is seeking a dynamic leader to assume the role of Executive Director of Operations at The Atrium at Cardinal Drive! Salary Starting at $125,000 + Lucrative Annual Bonus Potential Join, stay, and grow with Benchmark. Connect with your calling! Come see why Benchmark Senior Living was named Top Workplace by Fortune Magazine for the 8th year in row! As the Executive Director of Operations, you will manage the community's budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service. If you are driven and have the necessary knowledge and experience to build and manage a loyal team, then Benchmark Senior Living may be the right place for you to make a difference!

Requirements

  • Bachelor's degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
  • 3-5 years of management or healthcare related experience
  • Having assumed a managerial role that was responsible for multiple disciplines
  • Budgeting and staffing experience
  • Proficiency with Windows applications such as Excel and Outlook
  • Ability to lift a minimum of 50 pounds
  • Must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life
  • Must be patient, understanding, and empathetic.

Responsibilities

  • Authorize all purchases
  • Provide onsite sales support
  • Conduct monthly family meetings
  • Participate in the training and development of new employees -implementing initiatives that will allow the community to run more effectively and efficiently
  • Reviewing bills and statements
  • Analyzing revenue projections
  • Making adjustments when revenue sources decrease
  • Managing the Sales Director
  • Networking with outside referral sources such as Hospital and Rehab personnel
  • Qualifying prospects financially through credit reports, bank statements, etc.
  • Reviewing occupancy as it relates to staffing
  • Assisting in the hiring and recruitment processes
  • Handling all resident and family grievances

Benefits

  • 8 paid holidays & 3 floating holidays
  • Vacation and Health & Wellness Paid Time Off
  • Discounted Meal Program
  • Physical & Mental Health Wellness Programs
  • Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
  • 401K Retirement Plan with Company Match
  • Company-provided Life Insurance & Long-Term Disability

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Industry

Nursing and Residential Care Facilities

Number of Employees

5,001-10,000 employees

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