Exec Dir IT

Consumers Energy•Adrian, MI

3d•Hybrid

About The Position

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location : This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to either to Jackson or Grand Rapids Service Centers.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). General Summary of Job Responsibilities Consumers Energy is seeking an innovative and strategic Executive Director of IT to lead all technology and digital initiatives supporting our Customer Experience and Economic Growth organization which is focused on ensuring we are customer-focused and every interaction delivers and exceptional experience. This critical leadership role will drive the vision, strategy, and execution of digital solutions that empower customer engagement, support economic development, and accelerate our digital transformation. The Executive Director will collaborate closely with senior business leaders to deliver technology solutions that enhance customer experience, enable business growth, and ensure operational excellence.

Requirements

Ability to develop and maintain professional relationships
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Skilled at influencing others through change
High-level of understanding of budget control methods, policies, and procedures
Ability to establish program goals and objectives that support the strategic plan
Ability to Inspire, motivate, and empower people to deliver on organizational goals
Ability to deliver memorable messages, motivate effectively, and connect coworkers to the organization efficiently. Uses stories to inspire others to believe in the vision and the strategy to achieve that vision
Ability to demonstrate openness to new and iterative ways of working
Business Acumen
Ability to collaborate effectively with employees with diverse perspectives and experiences
Bachelor's degree in IT or related field and 12+ years of extensive experience managing an enterprise IT environment that encompasses wide area network services, directory and messaging services, desktop computing, enterprise applications, and mobile solutions. Experience developing and implementing IT roadmaps for new technology initiatives.
[OR] Associate's degree in IT or related field and 14+ years of extensive experience managing an enterprise IT environment that encompasses wide area network services, directory and messaging services, desktop computing, enterprise applications, and mobile solutions. Experience developing and implementing IT roadmaps for new technology initiatives.
[OR] High School diploma and 16+ years of extensive experience managing an enterprise IT environment that encompasses wide area network services, directory and messaging services, desktop computing, enterprise applications, and mobile solutions. Experience developing and implementing IT roadmaps for new technology initiatives.

Responsibilities

Administration and ownership of cost of service for the function and how it impacts the enterprises budget and company finances.
Foster a culture of cost optimization and waste elimination across the portfolio/sub-function
Maintain and evolve an IT environment that is efficient, scalable, and secure; meets all regulatory requirements for Company and the clients supported.
Lead the vendor management and contract negotiation for enterprise IT services
Develop and endorse IT standards, IT architecture, and guidelines
Drive digital transformation by removing traditional barriers to change (e.g., outdated organizational structures, complex departmental processes, current thinking and traditional mindsets)
Inspire the organization to reform internal practices to be able to harness new technology opportunities quickly and effectively.
Influence strategic partners to support building digital dexterity as an enterprise-wide capability
Oversee development and implementation of IT portfolio(s) infrastructure, application and/or services through the entire lifecycle
Direct leaders on incorporating digital trends and understands the implications for their business.
Know how to leverage new technologies and take effective action quickly.
Maintain awareness of and insight into enterprise-wide digital strategies.
Build roadmaps in collaboration with internal and external stakeholders
Direct IT initiatives and conducts program and project reviews
Other duties as assigned or may be necessary