Executive Director of Enrollment Management

Lakeshore Technical College•Cleveland, WI

66d•Onsite

About The Position

The primary responsibility of the Executive Director of Enrollment Management is to lead the College's Strategic Enrollment Management plan, administer student success action items, and provide leadership for the development and management of the student experience for adult education, English Language Learner, and non-degree seeking and degree-seeking undergraduate students from completed application or initial pathway to credential completion. They: Develop and maintain a systematic set of activities to onboard and support students in achieving their educational goals. Oversee and improve the student experience including communication, events, and student success programs. Provide leadership and management of the Academic Counseling and Student Resource departments, including Library and Academic Support services Collaborate with internal and external partners to meet college enrollment and retention goals. Demonstrate a willingness to work with students, parents, staff, faculty, and administrators. Develop and manage grants that support student access and success outcomes. Provide an exceptional customer service experience to both internal and external customers throughout every interaction.

Requirements

Master's degree from a regionally accredited college or university in a related discipline required.
Five years of relevant occupational or higher education experience required.
Five to seven years of demonstrated progressive leadership experience required.
Knowledge of Lakeshore's mission, vision, and strategic direction.
Familiarity with different leadership styles and techniques.
Familiarity and experience with student development, career development, advising theories; higher education high impact practices and regulations.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
Excellent written and verbal communication skills.
Strong organizational and time-management skills.
Effective interpersonal skills and customer service skills.
Strong critical thinking, decision-making and problem-solving skills.
Effective leadership and team building skills.
Adapt quickly to new and changing technology.
Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
Work independently, as part of a team and/or with minimal supervision.
Present self in a professional, ethical and respectful manner at all times.
Use discretion and maintain a high level of confidentiality.
Prioritize and manage multiple projects or tasks, maintaining deadlines.
Establish and maintain effective working relationships and relate successfully with staff, students and all stakeholders.
Lead, inspire and motivate a team to achieve departmental and college goals.
Flexibility to adapt to and manage through changing environments.
Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.

Responsibilities

Strategic Enrollment Leadership and Student Success Administration
Student Experience Management
Responsible for the direction, coordination, supervision, and performance management of team members.
Set clear expectations by establishing roles, responsibilities and setting goals for team members.
Monitor and assess performance, holding team members accountable, and providing ongoing feedback.
Provide guidance and support through training, mentoring, and open communication.
Carry out managerial responsibilities in accordance with the College's policies and procedures.
Collaborate with other departments to ensure cohesive college operations.
Address and resolve any conflicts or issues that arise in a timely manner.
Foster a positive and productive work environment encouraging teamwork and recognizing achievements.
Develop team members by identifying strengths, creating development plans, and offering growth opportunities.

Benefits

Competitive health, dental, and vision insurance
Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
6.95% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options
College paid life and disability insurance | Health and dependent care Flex Spending Accounts
Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave
Onsite wellness screenings I Relocation assistance available
Lakeshore also offers generous paid time off starting with 15 days of vacation, 9 days of sick time, 6 days of personal leave,
10 holidays, and a one-week winter break.
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection
"Dress for your day" | Employee recognition and appreciation events
Campus closed six Fridays during the summer