Executive Director, Hospice

Mercy Medical Center Home Health • Akron, OH

52d

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. As the Executive Director, you lead hospice operations and ensure patients receive exceptional care in the place they feel most at home. You will guide teams, shape strategy, and drive quality outcomes across your market.

Requirements

• Strong, clear communication
• Ability to solve problems with sound judgment
• Builds positive relationships across all levels
• Excellent attention to detail; able to manage multiple priorities
• Bachelor’s degree or equivalent experience
• 3–5 years supervisory/administrative experience in hospice or home health preferred
• Knowledge of Medicare/Medicaid and State/Federal hospice regulations
• Experience with HCHB, ADP, Microsoft Office, and mobile technology preferred
• Valid driver’s license and auto insurance
• Ability to meet physical demands of the role

Nice To Haves

• 3–5 years supervisory/administrative experience in hospice or home health preferred
• Experience with HCHB, ADP, Microsoft Office, and mobile technology preferred

Responsibilities

• Provide operational and clinical leadership across hospice services
• Ensure quality outcomes, regulatory compliance, and patient & employee satisfaction
• Oversee program operations, staffing, and growth across all service areas
• Support new partnership development and market expansion
• Lead and develop clinical leadership; indirectly guide field and support teams
• Monitor utilization, performance metrics, and geographic trends
• Achieve targeted results aligned with company mission and vision
• Meet/exceed quality indicators
• Assist in forecasting staffing needs for current and future hospice operations
• Partner with clinical leaders to maintain high patient and employee satisfaction
• Oversee policy implementation, documentation standards, and regulatory compliance
• Work closely with VP of Hospice, Clinical Manager, and JV partners
• Maintain community and referral relationships (up to 40% of the time) to support growth

Benefits

• Medical, dental & vision insurance with flexible options
• Paid time off
• 401(k) with company match (historically)
• Company-paid life & disability insurance
• Robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees