Executive Director, Global Center Management

Morgan Stanley • South Jordan, UT

3d

About The Position

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business.

The Salt Lake Global Center COO serves as the operational leader for one of Morgan Stanley's most significant U.S. locations supporting more than 1,800 employees across a diverse set of core Firm divisions that collectively contribute to the broader enterprise's operational strength and client delivery. In this role, the COO is positioned to meaningfully influence the trajectory of the site by driving disciplined execution of the strategic agenda shaping how the Global Center delivers excellence today and builds the capabilities required for tomorrow.
What you'll do in the role:
The COO partners closely with senior leaders across business units, infrastructure teams, and Firmwide enterprise functions to drive a cohesive, high performing Global Center that directly advances Morgan Stanley's strategic objectives. The role is accountable for site operations, governance, communications, strategic execution, workforce strategy, and senior level engagement across all businesses represented in the Salt Lake Global Center.
Serving as a unifying force, the COO ensures consistent standards, operational excellence, and a strong, connected culture reinforcing Salt Lake's role as a critical, integrated component of Morgan Stanley's Global Center footprint.

Responsibilities

• Site Governance & Operational Excellence: Oversees the operating model for the Salt Lake Global Center, ensuring strong governance, effective controls, and smooth day-to-day site operations.
• Strategic Leadership for the Global Center: Shapes and drives the long-term direction of the site aligning capabilities, growth opportunities, and workforce strategy with broader Firm and Global Center priorities.
• Communications & Engagement: Leads the executive communication strategy and fosters a connected, engaged culture through leadership visibility, sitewide messaging, and coordinated employee and community engagement.
• Financial Management & Resource Planning: Directs budgeting and financial oversight for COO aligned functions, ensuring disciplined resource allocation that supports strategic and operational objectives.
• Talent, Culture & Workforce Strategy: Partners with HR and business leaders to strengthen the talent pipeline, promote mobility and leadership development, and reinforce a cohesive, inclusive culture across the Global Center.
• Global Center Coordination & Integration: Collaborates with other Global Centers to harmonize processes, share best practices, and ensure Salt Lake's priorities and strengths are fully integrated into Firmwide initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees