Executive Director, Global Insights

Amgen•Thousand Oaks, CA

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you are a part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. The Executive Director, Global Insights is responsible for leading a best-in-class insights organization that delivers integrated market, customer, and business understanding to inform asset, brand, and portfolio strategy across Amgen’s Global business (excluding Obesity). This role provides strategic leadership across multiple therapeutic areas, including Inflammation, General Medicine, Oncology, and Rare Disease, ensuring that actionable insights shape key decisions across both pipeline and in-line assets. The Executive Director synthesizes complex data, customer perspectives, and market dynamics into clear, compelling, and executive-level recommendations that drive strategic choices and maximize business impact. Business Analytics & Insights (BAI) at Amgen serves as a strategic partner to Global and Regional leadership, enabling data-driven decision-making across the enterprise. BAI integrates a diverse set of capabilities including forecasting, market research and insights, competitive intelligence, and advanced analytics to provide a comprehensive understanding of markets, customers, and portfolio performance. By translating complex data and market dynamics into actionable insights, BAI helps shape commercial strategy, inform investment decisions, and maximize the value of Amgen’s portfolio across therapeutic areas and geographies.This role reports to the Vice President of Business Analytics and Insights (BAI) and works closely with the SVP of Global Marketing & Access and other cross-functional leaders across Forecasting, Competitive Intelligence, Global Marketing, Global Value & Access, as well as regional US and OUS leaders. The Executive Director leads a global organization of insights professionals across multiple global sites and is responsible for advancing insights capabilities through the adoption of automation, artificial intelligence, and advanced analytics to strengthen predictive capabilities, accelerate insight generation, and improve analytical rigor.

Requirements

Doctorate degree & 6 years of market research, analytics, competitive intelligence, sales, and/or marketing operations experience OR Master’s degree & 10 years of market research, analytics, competitive intelligence, sales, and/or marketing operations insights experience OR Bachelor’s degree & 12 years of market research, analytics, competitive intelligence, sales, and/or marketing operations insights experience
AND 6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Nice To Haves

Ability to influence senior leadership and shape strategic decisions through insights and analytics
Strategic thinking and business acumen with deep understanding of commercial drivers in the biopharmaceutical industry
Experience leading insights, analytics, or market research organizations supporting multiple brands or therapeutic areas
Experience integrating multiple insights capabilities including market research, analytics, forecasting, and competitive intelligence
Executive communication and storytelling skills with experience presenting to senior leadership
Experience building and leading global teams across multiple geographies
Knowledge of drug development, commercialization, and the broader healthcare ecosystem including patients, healthcare providers, and payers
Experience leveraging advanced analytics, automation, and AI-enabled insights capabilities
Ability to build and develop high-performing teams

Responsibilities

Lead the Global Insights organization, overseeing Directors and their teams responsible for delivering market and customer insights across multiple therapeutic areas, pipeline assets and in-line brands
Serve as a strategic thought partner to senior commercial leadership, including Therapeutic Area Heads and the SVP of Global Market Access, providing insights and recommendations that inform brand and portfolio strategy
Ensure portfolio-based operating model that enables prioritization, standardization of best practices, and scalable insight generation
Partner with Global Marketing, Global Value & Access, Forecasting, Competitive Intelligence, Analytics, and regional teams to ensure insights are integrated and connected across functions
Advance insights capabilities through adoption of automation, artificial intelligence, and advanced analytics to strengthen predictive capabilities, accelerate insight generation, and improve analytical rigor
Drive collaboration across analytics, market research, forecasting, and competitive intelligence to deliver comprehensive perspectives that inform enterprise decisions and avoid fragmented insights
Provide strategic guidance on key initiatives including market opportunity assessments, brand strategy development, lifecycle planning, and clinical development support
Build and lead a high performing, interconnected global workforce across multiple global sites, fostering strong talent development and collaboration
Ensure insights activities are delivered with high standards for quality, timeliness, and budget management and comply with Amgen SOPs

Benefits

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models where possible.

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