Executive Director, Field Analytics & Insights

RocheSouth San Francisco, CA
1dOnsite

About The Position

At Genentech, our field teams are the vital link to the healthcare ecosystem. We are seeking a visionary Executive Director of Field Analytics & Insights to serve as the chief architect of our field-facing data and insights strategy. Reporting to the VP of Insights & Analytics, you will not just manage a team—you will lead a digital transformation, bridging the gap between data, tools, insights, and frontline field execution. This is a high-impact mandate for a leader who excels at translating complex data and insights into actionable opportunities and who possesses the leadership to advise senior leadership on optimizing field force effectiveness.

Requirements

  • Bachelor’s degree in a quantitative, engineering, or scientific discipline, with an advanced degree preferred.
  • Minimum of 15 years of progressive leadership within the pharmaceutical or biotech industry, including at least 10 years of dedicated expertise in Field Analytics and Commercial Operations.
  • Proven track record in architecting and deploying enterprise-grade tools for field execution, including advanced Account Planning, Targeting, Territory Alignment, and Segmentation frameworks.
  • Extensive experience leading Field Force Effectiveness and the end-to-end design, governance, and execution of complex Incentive Compensation strategies within the US pharmaceutical market.
  • Expert-level command of US pharma data landscapes, with deep technical proficiency in the application and utility of claims, EMR, specialty pharmacy, and longitudinal patient data.
  • Established authority in business analytics, commercial operations, and resource management, with a demonstrated ability to translate technical outputs into high-level business strategy.
  • Exceptional executive presence and communication skills, with a proven ability to advise senior leadership, foster transparent debate, and drive organizational alignment on critical decisions.
  • Demonstrated ability to lead with operational excellence, managing multiple high-complexity priorities and large-scale projects with a rigorous focus on detail.
  • Success in leading and mentoring large, high-performing analytics and operations teams, focusing on fostering professional growth and enhancing both technical and consultative skills.

Responsibilities

  • Act as a primary strategic advisor to the senior leadership of Customer Engagement (Sales) and Medical, and Regional Vice Presidents, translating complex business challenges into a cohesive Field insights and analytics roadmap.
  • Define and evangelize the long-term vision for field force analytics and operational excellence, ensuring alignment across brand, portfolio, and healthcare ecosystem objectives.
  • Influence cross-functional leadership (HEDs, MEDs, and RVPs) to ensure data-driven decision-making is embedded in the fabric of field operations and long-term business goals.
  • Drive the evolution of Genentech’s field analytics ecosystem, championing a "tech-forward" approach that integrates advanced data science with field-facing products.
  • Direct the delivery of high-impact national and sub-national insights, overseeing robust analytics for market trends, product demand forecasting, and sophisticated sales performance modeling.
  • Optimize field execution strategies through the oversight of key analytics deliverables including: strategic engagement planning tools, territory sizing, targeting, and comprehensive field effectiveness analysis.
  • Architect and govern the Field Incentive Compensation (IC) strategy, ensuring that incentive structures are compliant, motivating, and strictly aligned with organizational milestones.
  • Modernize field analytics and operations infrastructure by maintaining audit-ready documentation and SOPs while establishing KPIs that measure the efficacy of HCP-facing operations.
  • Shape the future of field talent by supporting the design of field competency models and performance frameworks, informed by rigorous competitive benchmarking.
  • Lead and mentor a high-performing Insights & Analytics team, fostering an environment that prioritizes both consultative excellence and deep technical mastery.
  • Cultivate a culture of professional growth, actively developing the next generation of leaders within the analytics and operations space.
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