Data, Analytics & Insights Operations Director

Truist Bank • Charlotte, NC

16h

About The Position

Oversee and direct multiple teams of analysts and senior analysts across the data analytics and insights and reporting teams in the delivery of complex and comprehensive risk reporting, data, business intelligence, and related services. Role is primarily aligned to support stakeholders, needs, and initiatives across these data- and reporting-related functions within the Analytics, Insights, and Model (AIM) team in the Risk Management Organization (RMO) through effective leadership, program management, and stakeholder engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Requirements

• Bachelor's degree or equivalent.
• 12+ years of related experience or an equivalent combination of education and experience.
• Broad and in-depth knowledge within own professional discipline and other related disciplines. Sound and comprehensive understanding of business and organizational strategies and processes.
• Knowledge of the external environment, including Truist's competition, regulatory requirements and trends, and the strategies employed to continually meet the demands of clients and regulators.
• Strong written and verbal communication skills. Ability to interpret and explain complex information to a range of audiences. Ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
• Ability to exercise judgment and sophisticated skills in solving unique and highly complex technical, operational, and organizational challenges in the context of business objectives and priorities.
• Ability to lead and manage performance of a team or multiple teams against a set of financial and operational objectives.

Nice To Haves

• Graduate degree in related field
• 15 years of related experience
• Previous experience in banking, with specific emphasis on reporting, business intelligence, systems, technology, data, risk, compliance or related areas
• Previous experience in project / program management- working on large, complex initiatives and transformation programs
• Experience with data issue remediation, regulatory data and reporting requirements and examinations, and data governance best practices
• Experience with languages and tools such as Python, SQL, SAS, Qlik, Tableau, etc.

Responsibilities

• Provide leadership and direction for multiple teams to ensure timely and accurate execution of reports, analyses, data, system-related or operational tasks.
• Ensure that key departmental processes are documented and that appropriate controls are in place.
• Develop consultative relationships with senior leaders within the Risk Management Organization and other areas of Truist. Engage with stakeholders to identify business objectives and scope solution requirements.
• Plan and manage complex projects, such as development of new or modified data and reporting programs in response to process, system, regulatory, or organizational changes.
• Recruit, train, develop and retain top quality talent.
• Set the direction for multiple teams and communicate individual and team priorities. Manage deliverables for the team against expected results with a focus on operational and tactical activities as well as strategic considerations.
• Identify and resolve technical, operational, risk management, business, and organizational challenges.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director