Executive Director, Consultant Relations - Caremark

CVS Health

11d • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Executive Director of Consultant Relations will lead the strategy, development, and execution of engagement initiatives with benefit consultants, brokerage firms, and key healthcare ecosystem partners. This role is pivotal in strengthening the company’s visibility, credibility, and influence within the consultant community, ultimately driving growth through trusted relationships, strategic advocacy, and thought leadership. Location – remote but this is a high‑travel role; in‑person consultant and client engagement is essential to success.

Requirements

• 15+ years of experience in healthcare, PBM, or employee benefits consulting.
• Deep understanding of PBM and health plan markets, including pricing models, clinical programs, and regulatory considerations.
• Extensive industry knowledge and strong relationship-building skills, with an existing network across major consulting firms, niche and emerging firms, point-solution vendors, and industry influencers.
• Proven success navigating complex stakeholder environments and building strategic partnerships across healthcare.
• Exceptional communication, presentation, executive influence, and interpersonal skills.
• Strong analytical and strategic thinking abilities.
• Demonstrated experience launching, managing, or scaling consultant relations programs.
• Comfortable operating in a fast-paced, matrixed environment.
• Ability to travel nationally up to 50%.
• Bachelor’s degree required.

Responsibilities

• Build, deepen, and maintain high-impact relationships with national, regional, niche, and emerging benefit consulting firms, brokers, point-solution vendors, and industry influencers.
• Serve as a primary external representative for the organization at industry events, conferences, and forums, elevating brand awareness and effectively communicating the PBM value proposition.
• Develop and execute annual business plans for assigned consulting firms, ensuring goals and objectives align with the company’s strategic initiatives.
• Partner closely with Employer and Health Plan Sales, Underwriting, Proposals, Marketing, Product, Clinical, Legal, and Government Affairs to ensure consultant-facing materials, messaging, and insights are aligned, accurate, timely, and impactful.
• Act as an internal advocate for consultant perspectives, ensuring their insights inform business decisions and product development.
• Serve as a key business partner to Client Audit, ensuring appropriate access management and coordination.
• Act as the business owner for the Caremark Consultant Portal, driving adoption, content strategy, and enhancement opportunities.
• Monitor industry dynamics, market trends, competitive positioning, and consultant feedback to guide strategic decisions and support product innovation.
• Participate in health plan reseller activities as a strategic partner and subject matter expert.
• Establish and track KPIs to measure consultant engagement effectiveness, influence on the sales pipeline, and overall business impact.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees