Executive Director - Client Solutions & Customer Insights - Payments

JPMorgan Chase & Co. • New York, NY

2d

About The Position

Do you have a passion for technology, a consultative sales approach, and a proven track record in SaaS or data analytics sales? If so, you've found the right team!
As the Director of Customer Insights and Client Solutions within the Consumer Banking Payments team, you will lead the promotion of our cutting-edge Customer Insights subscription software platform. This platform utilizes advanced data analytics to empower businesses to enhance customer-centricity, accelerate growth, and make well-informed strategic decisions.

Requirements

• Minimum 10 years of experience promoting and implementing data analytics-driven software platforms, with a proven ability to drive customer-centric solutions, business growth, and strategic decision-making within the financial services, consumer banking, or payments industry.
• 3+ years of experience in B2B sales, in SaaS, data analytics, or technology solutions.
• Strong understanding of data analytics and its application in driving business growth and customer centricity.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to manage complex sales cycles and build lasting client relationships.
• Self-motivated, goal-oriented, and able to work independently and as part of a team.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Analytics, or related field.

Responsibilities

• Identify, prospect, and engage potential clients across various industries to promote the Customer Insights subscription platform.
• Conduct needs assessments and deliver compelling product demonstrations tailored to client business objectives.
• Build and maintain strong relationships with decision-makers, including Marketing, Analytics, Real Estate, and C-level executives.
• Manage the full sales cycle from lead generation, qualification, proposal, negotiation, to closing.
• Collaborate with internal teams (Product, Customer Success, Analytics) to ensure seamless onboarding and client satisfaction.
• Stay current on industry trends, competitive landscape, and product enhancements to effectively position the software’s value.
• Achieve and exceed sales targets and performance metrics.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director