Executive Director Business Transformation

Health Care Service Corporation • Chicago, IL

1d

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary The Executive Director of Transformation Execution is a senior enterprise leader responsible for designing and delivering AI- and technology-enabled transformations that materially improve performance and position the enterprise for long-term success. This role is responsible for the full transformation lifecycle—from opportunity identification and operating model design through execution and sustained value realization. Operating as a trusted partner to Sr. Business and IT Leaders, the ED bridges strategy, business, and technology, ensuring transformation investments are tightly aligned to enterprise priorities and deliver measurable outcomes. The role also builds and leads a high-performing team of transformation and change management leaders and cultivates an innovation-led, execution-focused culture.

Requirements

• Bachelor s degree and 15 years of experience in one of the following OR Masters Degree and 3 years of experience in one of the following:
• 5 years experience in strategic consulting or strategic projects at a top tier consulting firm
• Combination of corporate/business experience with at least 3 years management or strategic consulting firm experience
• Substantially equivalent role in a large and complex organization
• 10 years of management or leadership experience
• Expertise in developing strategic insight and long-term roadmaps
• Ability to simplify & standardize complex concepts / processes and tie together solutions across systems
• Capable of coordinating complex, cross-functional efforts to drive tangible results
• An out-of-the-box thinker with a pragmatic mindset, with experience progressing ideas into products and outcomes
• Strong analytical, organizational, outcome-oriented, and project management skills
• Strong interpersonal and communication skills to present ideas, foster collaboration and resolve conflicts
• Ability to influence, prioritize, and make trade-offs
• Adaptability / ability to manage change
• Consultative problem-solving / analytical thinking and smart risk taking
• Overseeing the annual budget and allocating resources for various projects and operational needs.
• Translating needs and initiatives into compelling business cases.
• Conducting cost-benefit analyses to justify investments and ensure ROI.

Nice To Haves

• Preferred - Previous healthcare transformation and/or innovation experience

Responsibilities

• Enterprise Transformation Leadership Drive end-to-end execution of enterprise-wide transformation initiatives, including opportunity identification, prioritization, business case development, delivery, and value realization o Translate strategic priorities into actionable transformation roadmaps with clear financial and operational outcomes
• AI & Technology-Enabled Change o Identify, design, and scale AI-, data-, and technology-enabled solutions (including agentic and automation use cases) that fundamentally reshape how work gets done o Partner closely with technology and business leaders to integrate digital and AI capabilities into core operating models
• Value & Investment Management o Shape and govern the transformation portfolio, ensuring investments are aligned to the enterprise strategy and deliver committed value o Ensure compelling business cases, clear ROI, and rigorous benefit tracking across initiatives
• Senior Executive Partnership o Serve as a trusted thought partner to senior leaders, accelerating decisions, removing execution barriers, and aligning stakeholders across the enterprise o Act as a connective tissue between corporate strategy, business units, and technology teams
• People & Capability Building o Build, lead, and develop a team of high-caliber transformation leaders

Benefits

• At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.
• From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.
• Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
• This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees