About The Position

The UNDP Regional Hub for Latin America and the Caribbean is based in Panama and serves 25 country offices (covering 42 countries and territories) in the Latin America and the Caribbean region, offering regional policy and advisory support to country programme needs, and a trustworthy source of knowledge, experiences, and resources provided by a group of experts and professionals. The Regional Hub works through its country offices with governments and people to create customized solutions to development challenges and thus contribute to strengthen national and local capacities and achieving sustainable development. In this context, the UNDP Regional Hub is strengthening its internal capacities through an enhanced recruitment approach to respond to the needs and priorities of the region. It is envisaged that this support will provide timely, cost effective, integrated and dynamic solutions for the delivery of much needed services under a rapidly changing context in the office thus ensuring smooth business continuity and sustainable development. Under the guidance and direct supervision of the Manager of the Regional Hub for LAC, the Executive Associate ensures effective and efficient functioning of the Hub Manager`s office, full confidentiality in all aspects of assignments, maintenance of protocol procedures, and management of information flow and follow-up on deadlines and commitments made. The Executive Associate promotes a collaborative, client-focused, high quality and results-oriented approach in the operations of the Hub Manager`s office. The Executive Associate to the Hub Manager works in close collaboration with UNDP staff, UN Agencies, national authorities, international organizations, and other stakeholders and external entities to ensure efficient flow of information and follow through on actions, instructions, commitments and agendas. UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Requirements

  • Secondary Education is required with specialized secretarial training.
  • Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant progressively responsible secretarial, administrative, and/or programme experience is required at the national and international level.
  • Experience in the use of computers, office software packages (MS Word, Excel, etc), and in handling web-based management systems such as ERP.
  • Experience in preparing notes, memos, narrative reports and general correspondence is highly desirable.
  • Fluency in English and Spanish is required.

Nice To Haves

  • A university degree in Social Sciences, Management, Business Administration, Public Administration, Finance or equivalent will be given due consideration but is not a requirement.
  • Familiarity with UNDP or UN System operations, international organizations, or diplomatic missions is an advantage.
  • Experience in the organization of events is an asset.
  • Experience in protocol procedures, attending to high-ranking official’s agenda is highly desirable.
  • Working experience in front office management and executive support positions is highly desirable.
  • Experience in customer service is an asset.

Responsibilities

  • Ensure effective and efficient functioning of the Hub Manager`s office.
  • Provide effective communications support to the office to facilitate essential flow of information.
  • Facilitate knowledge building and management in the  Regional Hub
  • The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
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