Executive Assistant, Customer Promise

Amazon • Bellevue, WA

3d • Onsite

About The Position

The Worldwide Amazon Stores organization seeks an Executive Assistant to join
our dynamic, high-growth environment supporting two Directors within our
Fulfillment Optimization team in Bellevue, Washington. This is a 5-day in-office
role.

You'll be part of a team that drives customer satisfaction and operational
efficiency through customer Promise and innovative fulfillment network
solutions. Our team makes delivery Promises we can keep and orchestrates order
fulfillment initiatives - optimizing everything efficiently selecting the
packaging and fulfilling millions of customer orders, optimizing for cost,
space, and other constraints while maintaining the highest service levels for
our customers. This strategic work is fundamental to both creating and
delivering on our customer promises.

As Executive Assistant, you'll serve as a trusted partner handling sensitive
information with the utmost discretion and professionalism. Your role
encompasses managing calendar systems, orchestrating events across various
scales, and coordinating domestic and international travel arrangements. Beyond
these core responsibilities, you'll be instrumental in fostering a collaborative
team culture and building strong relationships across internal and external
stakeholder groups.

Requirements

• 2+ years of senior level leadership support, or 1+ years of Amazon experience
• High school or equivalent diploma
• Experience with Microsoft Office products and applications
• Experience with executive level calendar management

Nice To Haves

• Experience in a fast-paced, high-tech company
• Experience managing multiple calendars

Responsibilities

• Execute complex calendar management and time-sensitive prioritization
• Coordinate domestic/international travel efficiently
• Manage confidential communications and documentation
• Handle business operations and expense reconciliation
• Prepare and manage meetings and documentation
• Implement strategic planning and timeline development
• Drive process improvements and organizational effectiveness
• Adapt to changes while maintaining operational excellence
• Coordinate space management initiatives
• Plan and execute events of various scales
• Track team metrics and goals
• Manage document creation and editing
• Support project/program management activities
• Influence at leadership level through effective communication
• Build relationships across global EA community
• Demonstrate executive presence and professional judgment
• Support team development and mentoring initiatives

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED