Executive Assistant, AWS CX

Amazon • Seattle, WA

7d

About The Position

Are you an Executive Assistant (EA) ready to take on a new challenge? Amazon Web
Services (AWS) Customer Experience organization is seeking that exceptionally
bright, multi-tasking, and self-motivated Executive Assistant who will provide
full administrative support to two directors. Maximum impact, maximum
performance, and maximum fun are all part of the job description.
As a support partner for the AWS Customer Experience group, this role
encompasses everything from managing complex calendars and travel, to maximizing
time efficiency and working closely with other EAs within AWS and throughout
Amazon. The position will manage critical meetings in a fast-paced environment
and continuously seek new opportunities to make the directors and their teams
more efficient.
Our ideal EA candidate is organized, innovative, knowledgeable, and
forward-thinking when it comes to ensuring smooth operations. The position
requires the capacity to work successfully in a team environment as well as
attention to detail, efficient organizational skills, and the ability to meet
tight deadlines. We pride ourselves on being the world’s most customer-centric
company, and the sophisticated demands of our customers mean that you will need
to be flexible and able to change direction at a moment’s notice. Diplomacy is
the rule of thumb in this role. A high level of integrity and discretion in
handling confidential information is a must, and professionalism in dealing with
executives inside and outside the company is key. The successful candidate will
possess the ability to complete complex tasks and projects quickly with little
to no guidance, react with appropriate urgency to situations that require a
quick turnaround, and take effective action without having to know the total
picture. Some flex hours may be required.

Requirements

• Experience with Microsoft Office products and applications

Nice To Haves

• Experience leading process improvements
• Experience in a fast-paced, high-tech company
• Experience designing processes to maximize efficiency

Responsibilities

• Proactively manage executives’ complex calendars with attention to accuracy, detail, and allocation of time to promote productivity and recognize the need to reprioritize as appropriate.
• Travel coordination, domestic and international. Create detailed travel itineraries and coordinate with in-house travel agents to ensure smooth transitions between time zones; manage international travel processes including passport, visas, and any other applicable documentation.
• Organize and manage meetings (may include setting agendas and driving follow-up of action items), off-sites, and team-based social events, with associated budgets and logistics.
• Process expense reports and invoices as needed.
• Act as liaison between the directors and their directs and associated teams.
• Work in partnership with org leaders, functional business partners (e.g., Finance, HR) and other EAs to provide seamless support to the directors and teams.
• Understand the business priorities and identify process improvements to create efficiency and scale for the directors and their leadership teams.
• Tracking and driving completion of key deliverables and follow-up on outstanding items.
• Successfully complete critical aspects of deliverables with a hands-on approach, including drafting various documents and correspondence, and other tasks that facilitate the directors’ ability to effectively lead their teams.
• Support annual operational planning process, business planning and performance review cycles.
• Other projects as assigned.
• calendaring, scheduling
• planning team offsites and morale events as needed
• booking travel and processing expenses
• headcount tracking
• submitting POs, helping tracking team budget, driving contract execution for temp worker hiring across team
• work with team lead EA to assign space/seating across key sites

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed