Executive Assistant - Customer Experience, Solution Engineering

Snowflake•Menlo Park, CA

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Executive Assistant, Customer Experience, Solution Engineering Menlo Park, CA or Dublin, CA Snowflake is looking for an experienced Executive Assistant to join our Customer Experience, Solution Engineering team. As an Executive Assistant, you’re at the center of the team’s business operations and activities, and are relied upon to keep the team moving in a positive, forward direction. You are organized, dependable and able to keep up with changing business needs - using your understanding to strategically support and prioritize your team’s projects. You also have communication skills needed to interact with a variety of people and job functions including customers, partners and vendors. The ideal candidate will thrive in a fast-paced environment, proactively solving problems, and helping executives effectively scale the business by providing structure and organization.

Requirements

Bachelor’s degree and 5+ years of relevant work experience -- direct executive support, project management, and event planning experience.
Proven ability to manage time efficiently and prioritize multiple stakeholders, functions and tasks.
Proactive with a strong sense of ownership, honesty, and humility.
Excellent communication and interpersonal skills.
Experience implementing systems, processes, or programs that increase efficiency.
Positive, can-do attitude and willingness to jump into a myriad of projects.
Resourceful self-starter with an eagerness to learn, asks questions and can make logical, proactive decisions in a fast-paced and demanding environment.
Detail-oriented with high precision in logistics and scheduling.
Experience working with all levels of management, employees, vendors, and customers.
Embrace and spread the Snowflake culture which revolves around our values.

Responsibilities

Effectively manage complex calendars for four executives, prioritizing strategic scheduling.
Manage team budget, travel and expenses; process all expenses and reimbursements; manage invoices and Purchase Orders.
Create, organize and maintain team resources to include: mailing lists, folders, drives so that information is easily-accessible and well-organized.
Coordinate team building activities and events, as well as managing and coordinating the content and flow of large scale meetings such as All Hands, QBRs and leadership reviews.
Manage domestic and international travel and event logistics for multiple executives.
Attend team meetings and track action items, assist with day-to-day projects, help build and improve processes and systems.
Be the main liaison for coordinating meetings and external engagements with our customers, and partners.
Lead and manage various projects.
Other duties as assigned.