Executive Assistant

B Hotels & Resorts • Fort Lauderdale, FL

37d

About The Position

The Executive Assistant (EA) is the GM's right hand-managing calendars and communications, coordinating cross-functional initiatives, preparing reports and presentations, and ensuring priorities move forward on time. You'll act as a trusted partner who protects the GM's time, upholds confidentiality, and delivers polished work that supports guests, owners, and the leadership team.

Requirements

• 1-2+ years of executive support experience (hospitality or multi-unit environment preferred).
• Exceptional organization, prioritization, and written/verbal communication; accurate note-taking and follow-through.
• Advanced Microsoft 365/Google Workspace (especially PowerPoint/Slides and Excel/Sheets); e-signature and virtual meeting tools.
• High discretion and judgment handling sensitive information; customer-service mindset and polished professionalism.
• Flexibility for occasional early/late meetings, events, or peak periods.

Nice To Haves

• Experience with project/task tools (Smartsheet/Office) a plus; familiarity with hotel PMS/CRM/BI systems helpful.

Responsibilities

• Manage the GM's calendar, priorities, and meeting flow; triage email/inquiries; draft correspondence and talking points.
• Prepare high-quality presentations, memos, and briefing packets.
• Plan and run leadership/department meetings: agendas, materials, minutes, and action logs; track deliverables to completion.
• Coordinate ownership/board/brand reviews and pre-cons/post-cons as needed.
• Compile weekly/monthly dashboards and packets (KPIs, guest satisfaction, finance highlights, projects).
• Partner with Finance/Revenue/HR/Operations to validate data and deadlines.
• Serve as a professional point of contact for owners, asset managers, brand reps, vendors, and community partners.
• Support VIP and guest-recovery logistics in coordination with Operations.
• Track GM initiatives (SOP updates, audits, renovations, openings, events); manage timelines and status sheets.
• Coordinate permits, licenses, inspections, COIs, and contract renewals with the appropriate departments.
• Arrange travel; reconcile expense reports; prepare POs, process invoices, and assist with budget tracking for executive office spend.
• Maintain confidential files, onboarding/exit checklists for leaders, training/compliance trackers, policy acknowledgments, and org charts.
• Assist with communications on policy updates and employee engagement events.
• Oversee executive office supplies/IT tickets/room setups; ensure a professional environment for internal/external meetings.

Benefits

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed