Executive Assistant

Bank OZK • Charlotte, NC

21h

About The Position

Under general direction, performs a wide range of complex and confidential administrative and professional support responsibilities.

Requirements

• Comprehensive knowledge of administrative and clerical procedures
• Ability to communicate effectively both verbally and in writing with all levels of management
• Ability to demonstrate excellent and professional interpersonal skills
• Ability to demonstrate effective organizational skills, manage multiple priorities, deal effectively with unexpected events, and meet exacting deadlines
• Ability to demonstrate initiative and work independently to prioritize and complete assigned tasks
• Ability to demonstrate effective critical thinking and problem-solving skills
• Ability to work overtime, if needed
• Ability and willingness to follow policies and procedures
• Ability and willingness to support organizational goals and values
• Ability to demonstrate flexibility and adaptability to absorb new duties and responsibilities
• Highly skilled in using computer and Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) or related software, Microsoft 365, Adobe Acrobat, and social media web platforms.
• High school diploma or equivalent required
• 5+ years of work experience in an administrative/executive assistant role required
• 5+ years of work experience with Microsoft Word, Excel and PowerPoint required

Nice To Haves

• associate or bachelor’s degree preferred

Responsibilities

• Perform all general office and professional support functions, which include drafting and editing communications and other documents; organizing and maintaining comprehensive and accurate records; and creating presentations.
• Provide back-up assistance to other officers, as needed, on a variety of projects and tasks, including preparation and filing of reports.
• Interface with a variety of internal and external stakeholders, including senior/executive management, ensuring excellent customer service.
• Maintain and update executive officer and team logistical information, such as scheduling and meeting coordination.
• Demonstrate an understanding of the Bank’s business, products, and services as applicable to the department/function to provide effective administrative and professional support.
• Research, compile, and analyze data for special projects and various reports.
• Retrieve information as requested from records, email, minutes, and other related documents; prepare written summaries of data when needed.
• Respond to and resolve administrative inquiries and questions.
• Screen incoming phone calls, inquiries, visitors, and correspondence in a polite and professional manner, and route accordingly.
• Plan and coordinate travel logistics and other special events, as necessary.
• Handle clerical tasks and prioritize correspondence.
• Complete special assignments, as needed.
• Maintain confidentiality and exercise discretion with respect to Company and Bank matters, personnel matters, and job duties.
• Maintain good attendance and punctuality to work.
• Follow Bank policy, procedures, and guidelines.
• Perform other duties as assigned.

Benefits

• generous PTO
• 401(k) matching
• health, dental, vision (and pet!) insurance
• special perks and discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees