Concentra Executive Assistant

Concentra•Addison, TX

34d

About The Position

Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Executive Administrative Assistant will ensure the delivery of exceptional customer service by putting all customers (internal and external) first and supporting the company's mission, vision statements. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, onboarding new colleagues, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.

Requirements

Education Level: High School Diploma or GED
Customarily four to six years of demonstrated experience (preferably in healthcare setting as an executive assistant or senior level administrative assistant)
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Proficient in PC word processing software such as Word and spreadsheet software such as Excel
Possess a positive attitude in all work and duties
Excellent written and oral communication skills.
Excellent organization and detail-oriented skills
Ability to coordinate and prioritize multiple tasks in a fast-paced environment
Ability to work under pressure
Excellent telephone etiquette

Nice To Haves

Certified Administrative Professional (CAP) or professional certification in office management or executive assistant training preferred Experience in lieu of required education is acceptable

Responsibilities

Anticipates and prepares materials needed by the Leadership Team for conferences, correspondence, appointments, meetings, telephone calls, etc.
Reads publications, regulations, and directives and acts or refers those that are important to Leadership Team
Makes notes on commitments made by Leadership team during meetings and arranges for implementation or staff follow up
Prepares special or one-time reports, summaries or replies to inquiries, selecting relevant information from a variety of sources
Reads and routes incoming mail
Locates and attaches appropriate file to correspondence to be answered by Leadership Team
Composes letters and memoranda from verbal direction, dictation, or from knowledge of company policies and procedures using a PC software package
Assists in some administrative details, usually of a confidential nature
Composes and types of routine correspondence
Files correspondence and other records
Answers telephone and give information to callers or routes call to appropriate person and places outgoing calls
Schedules appointments for Leadership Team
Greets visitors, ensures sign in, ascertains nature of business, and conducts visitors to employer November 19, 2025 or appropriate person
Makes copies of correspondence or other printed matter
Order and stock supplies for Department floors
Arrange travel schedule and reservations, manage expense reports
May compile and type statistical reports
May coach and instruct the work of assistants or support staff
Collaborates with leaders and hiring managers for the department regarding onboarding documents for new hires and contractors including: I-9 documentation Badge and parking Journyx Udemy
Maintain Department org charts and seating map
Act as Department facilities liaison
Additional duties required as needed based on specific departmental needs