Executive Assistant To The Chief Executive Officer

Metrocrest Services•Carrollton, TX

2d•Onsite

About The Position

OUR VISION: To Build a Thriving Community for ALL If our Vision resonates with you, if you have a passion for serving others, and if you have a growth-mindset, Metrocrest Services might be an ideal fit for you. We are looking for team members whose values align with ours and who are compassionate, professional, and committed to serving their neighbors in need. Metrocrest Services is a team of volunteers, nonprofit partners, donors, and employees who exist to carry out our Mission to empower individuals to achieve self-sufficiency & foster independence. Our Core Values are principle-based tenets that guide our actions, behaviors, and decisions and are necessary in our effort to achieve our Mission and drive our Vision. Our Core Values are: Start with a “YES” Attitude: Working together to find solutions Celebrate Differences: Show others dignity, respect, and inclusion while honoring everyone’s experiences and unique contributions Be Kind: Make a choice to be kind to ALL through empathy and understanding Choose Joy: Joy is an attitude; pursue it every day Embrace Change: A willingness to be open-minded and collaborate while accepting that change is an integral part of making our organization stronger You’ll Love Working Here Because We… Have a warm, caring work environment and culture Communicate and collaborate as a team Are passionate about our team members and those we serve Have a leadership team that wants to do the right thing and is open to new ideas The Opportunity The Executive Assistant to the CEO serves as a trusted strategic partner, providing high-level administrative, communication, and organizational support to the Chief Executive Officer of Metrocrest Services. This role ensures the CEO’s time, priorities, and communications are aligned with the organization’s mission to strengthen families and communities. The ideal candidate is proactive, highly organized, relationally astute, has a high level of customer service and comfortable operating in both the details and the big picture. This individual will manage complex scheduling, prepare the CEO for internal and external engagements, support board and committee operations, assist with donor relations materials, and help amplify internal culture and external voice through communications and social media. Why This role Matters This position enables the CEO to lead effectively, stay focused on strategy and relationships, and show up fully for staff, board members, donors, and the community. The Executive Administrative Assistant is not just an administrator—but a partner in leadership, culture, and mission impact. The role can be intense and demanding especially during high peak times for the organization. Schedule Commitment The Executive Administrative Assistant works in-person from 8:00 a.m.- 5:00 p.m. Monday through Friday and occasional hours outside the normal work week.

Requirements

5+ years of executive administrative or senior administrative experience, preferably supporting a CEO or executive leader
High school diploma or equivalent
Exceptional written and verbal communication skills, including the ability to draft professional correspondence independently
Strong organizational skills with high attention to detail and follow-through
Ability to manage multiple priorities in a fast-paced, mission-driven environment
High level of discretion, integrity, and professionalism
Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms
Strategic thinking and anticipation
Emotional intelligence and relationship management
Time and priority management
Written communication and storytelling
Confidentiality and trust
Service-oriented mindset

Nice To Haves

1 year of experience working in a nonprofit organization and/or supporting a Board of Directors
1 year of experience with donor relations, CRM systems, or fundraising support
1 year of social media management experience
Familiarity with community-based or human services organizations

Responsibilities

Manage and optimize the CEO’s calendar, emails and other communication methods ensuring strategic alignment of time and priorities
Schedule, coordinate, and confirm meetings with internal staff, board members, donors, community partners, and external stakeholders
Prepare briefing materials, agendas, talking points, and background information for meetings
Draft, edit, and proofread correspondence on behalf of the CEO, including letters, emails, and formal communications
Serve as a gatekeeper and liaison between the CEO and internal/external constituents
Coordinate all Board of Directors and committee logistics, including:
Scheduling board and committee meetings
Preparing and distributing agendas and meeting materials
Taking accurate, timely meeting notes and distributing minutes
Prepping internal staff for board and committee presentations
Supporting board committee chairs with meeting preparation and follow-up
Set up board meeting spaces, including room preparation, materials, and hospitality (e.g., coffee and donuts)
Track action items and follow-ups from board and committee meetings
Assist in drafting weekly internal messages from the CEO to the Metrocrest Services team
Assist in drafting regular communications from the CEO to the Board of Directors
Support employee recognition efforts by helping identify, track, and communicate staff achievements and milestones
Partner with HR and leadership to reinforce culture, appreciation, and organizational values through communication
Create and update profiles of donors in CRM based upon CEO’s meetings and correspondence
Run reports in CRM to assist CEO for meetings and weekly status reports
Support CEO donor meetings by preparing profiles, talking points, and follow-up materials
Assist with scheduling donor meetings and ensuring timely follow-up communication
Manage and schedule content for the CEO’s and/or Metrocrest Services’ social media platforms, as directed
Draft and post content that reflects the CEO’s voice, organizational priorities, and mission impact
Coordinate with communications or development staff to ensure consistency in messaging and branding
Maintain confidentiality and exercise sound judgment at all times
Anticipate needs, solve problems proactively, and follow through on tasks with minimal supervision
Perform other duties as assigned in support of the CEO and organizational priorities