Executive Assistant / Office Manager

Anchor Home • Timonium, MD

2d

About The Position

The Executive Assistant / Office Manager plays a critical role in ensuring the smooth day-to-day operations of the administrative functions across Anchor Home. This individual will work closely with the COO to enhance organizational effectiveness, manage priorities, and support key initiatives, while also providing high-level administrative support to the CEO.
The ideal candidate is a strong communicator, exceptionally organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. This role requires discretion, professionalism, and the ability to anticipate needs before they arise.

Requirements

• Bachelor’s degree preferred; equivalent experience will be considered.
• 2–4+ years of experience in executive support, operations coordination, office management, or a similar role.
• Exceptional written and verbal communication skills.
• Strong organizational and project management abilities with keen attention to detail.
• Demonstrated ability to manage confidential information with discretion.
• Experience using project or task management tools such as Asana, Monday.com, ClickUp, or similar platforms.
• Highly proficient in Microsoft Office and/or Google Workspace.

Responsibilities

• Manage complex calendars for the COO and CEO, including scheduling internal and external meetings, resolving conflicts, and prioritizing time effectively.
• Prepare meeting agendas, take detailed notes, track action items, and ensure timely follow-up.
• Assist in preparing presentations, reports, and executive communications.
• Coordinate travel arrangements and logistics as needed.
• Oversee office coordination, vendor relationships, supply management, and facility needs.
• Help plan and execute company-wide initiatives and special projects.
• Serve as a gatekeeper and liaison between executives and internal/external stakeholders.
• Partner closely with the COO to manage tasks, initiatives, and operational priorities across teams.
• Utilize Asana to track projects, deadlines, and dependencies, ensuring visibility and accountability.
• Translate leadership discussions into clear, actionable tasks for teams.
• Proactively identify bottlenecks, flag risks, and escalate urgent matters.
• Help maintain focus on high-impact work by keeping leadership organized and informed.
• Draft, edit, and distribute internal and external communications on behalf of leadership.
• Promote consistent, professional messaging aligned with Anchor Home’s values.
• Facilitate cross-functional coordination to support strategic initiatives.
• Act as a central point of contact for administrative and operational inquiries.
• Provide support related to program quality initiatives, corporate governance, audits, and incident reporting.
• Track deadlines and ensure required materials are prepared in advance.
• Conduct regular and ad hoc internal reviews and report findings.
• Provide support with routine IT tasks such as account creation, phone configuration, system access setup, password resets, and equipment coordination for new hires.
• Maintain organized records of user accounts, software access, and technology inventory.
• Assist in onboarding employees by ensuring all technology and system access is prepared in advance of their start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level