Executive Administrator / Operations Associate

Ankura•Dallas, TX

10d•Hybrid

About The Position

Ankura is a team of excellence founded on innovation and growth. Role Overview: The Operations & Workplace Services (OWS) Team provides operations, business services and workplace services to senior professionals and employees supporting the daily management of the business and local office. Working within a global team, OWS team creates a sense of community while driving operational excellence, providing office support, administering processes and systems, supporting projects, and assisting in the overall efforts to ensure efficient service delivery for the firm and its clients. The Operations Associate role is an exempt position based in Dallas, TX. This role will require being in the office 4 days a week with flexibility for remote work on Fridays though occasionally being onsite on Fridays will be needed.

Requirements

Associates degree in a related discipline.
Minimum 2 years of experience.
Highly proficient in technology, especially Microsoft Office resources (e.g. Outlook, Calendar, SharePoint, Teams) and applications (e.g. Excel, PowerPoint, Word)
Critical thinking skills and initiative to proactively address issues, identify and solve areas of business process improvement
Professional presence
Strong verbal and written communication skills with an attention to detail
Business acumen, an interest in learning more about the company and its clients, a desire to understanding how duties impact related groups, and motivation for self-development
Ability to work well under pressure and with minimal supervision
Well-developed and professional interpersonal skills, with an ability to interact effectively with people at varying levels of the company
Strong organizational and time management skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and accuracy
Highly resourceful team-player, with the ability to be extremely effective working independently and with direction
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Effective communication skills, both verbal and written
Proven ability to establish, build and maintain relationships with peers, client service delivery professionals and leadership
Ability to handle confidential and sensitive information with appropriate discretion
Seeks to achieve challenging business goals and meet deadlines in a fast-paced environment with competing demands

Nice To Haves

Bachelor's degree in Business related field preferred.
Prior experience in a professional services environment is highly desirable.

Responsibilities

Create an environment of service for Ankura employees, anticipate needs and provide support to allow senior professionals to be more efficient and effective
Effectively use technology applications and resources to support the client service delivery and related activities of the company’s personnel, including firm-wide and practice-specific tools, processes, and databases (e.g. Workday, Salesforce)
Draft and edit presentations, business correspondence and Expert (Technical) Reports, ensuring grammar, spelling, punctuation, and formatting (e.g., footnote protocols) are accurate and engaging
Perform effective and proactive calendar management including scheduling and prioritizing appointments, ensure meetings, deadlines, presentations, and other duties are completed efficiently by senior professionals
Position oneself as a knowledge resource and support the integration of new employees and training of others
Maintain, retrieve, and secure working documentation as requested on appropriate file repositories, in accordance with current records management policy, procedures and best practices
Assist with weekly time and expense reports in accordance with policies and client requirements; resolve auditor inquiries as needed
Support production requests including, copying, printing, faxing, binding, and shipping
Conduct information and internet research, as needed
Place supply orders and manage inventory, as required
Coordinate domestic and international travel arrangements, including passports and visas, maintain travel profiles, respond to last minute itinerary changes (i.e. flights, car, hotel), map or provide directions, and coordinate associated communications with project teams
Maintain contacts and distribution lists, as needed
Facilitate engagement intake and contract administration processes
Partner with other departments to improve business operations