Executive Administrative Assistant - US Consumer Card

American Express•New York, NY

9d•$31 - $49

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Executive Assistant will provide day-to-day administrative support to four leaders across the US Consumer Card organization. Specifically, this role will support the Chief of Staff to the Head of USCC, Vice President of Lending, the Vice President of Pricing, as well as the Vice President of Insurance. The ideal candidate must be seasoned and experienced in handling a wide range of administrative related tasks, as well as able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations will be critical to success in this position. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the leaders this role supports and those in need of their time.

Requirements

Positive attitude, solutions-oriented demeanor, and reliable
Exceptional organizational, administrative, and interpersonal skills
Keen attention to detail and a sense of urgency in execution and follow-up
Ability to prioritize multiple tasks and work autonomously with minimal guidance
Strong integrity and ability to handle confidential/sensitive information with discretion
Strong written and verbal communication skills
Proficiency in Microsoft Outlook and Office, including Word, PowerPoint, and Excel
Minimum 3-5 years of experience supporting executives with complex calendars and travel

Responsibilities

Responsible for calendar management on a daily, weekly, and monthly basis
Manage general follow-ups and generating reminders to effectively meet deadlines and commitments
Manage logistics of meeting administration (in-person and Webex)
Work closely with the other administrative assistants on office operations
Maintain headcount reporting, organizational charts, team distribution lists
Manage travel arrangements including air, hotel, car transfers, and meeting agendas
Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend.
Organize internal and external business meetings, including Town Halls, making all necessary arrangements including sending invites, reserving rooms, and arranging catering as needed
Other ad hoc administrative work, as needed

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities